Description

Better Living Building Supply, Charlottesville's premier lumber yard, in business since 1893, is seeking to hire motivated individuals to serve their customers. Our Lumber Yard Customer Service Associate position is a full-time position to provide customer service accurately and efficiently with the loading and unloading of all lumberyard related transactions. Ideal candidate would take pride in maintaining a clean and orderly appearance of the yard and racks. Must demonstrate good customer service and communication skills. E.O.E.

Benefits include:

• Paid Time Off
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long Term Disability Insurance (paid 100% by the Employer)
• Short Term Disability Insurance (Voluntary)
• Basic Life Insurance (paid 100% by the Employer)
• Voluntary (Buy-up) Life Insurance
• Flexible Spending Accounts
• Accident Insurance
• Employee Purchase Dis
• 401K Retirement
• Profit Sharing Employer Contributions
• Drug free work place

www.betterlivingvirginia.com

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Acknowledge ALL customers in the yard within a timely manner
• Team oriented, willing to build and work with others
• Assist customers with loading of lumber and other various building materials
• Display good judgment when making decisions and solving problems-always considering what is best for the customer
• Restock lumber and building materials as needed, while communicating restock needs with the Yard Foreman and Purchasing Manager
• Share information with others to help all associates learn and develop yard procedures and customer service skills
• Assist with the unloading of incoming freight
• Willingness to learn and adhere to all safety rules and regulations when operating saws, forklifts, and other equipment
• Maintain a safe and clean work environment and demonstrate the utmost in safety around customers and other employees

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Communicate professionally with customers and team members
• Skilled at providing prompt, friendly and attentive customer service
• Willing to learn all areas of the yard and help train others
• Excellent communication skills, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business
• Knowledge and experience operating saws, forklifts, and banders

PHYSICAL REQUIREMENTS (WITH OR WITHOUT ACCOMODATION)

• Ability to walk and stand for an extended period
• Ability to lift 90lbs required
• Ability to bend / stoop repeatedly
• Move and handle various building materials throughout the yard, which entails lifting and perform all functions as set forth

ENVIRONMENT AND PHYSICAL WORKING CONDITIONS:

• May work inside in many different environments
• May work outside in temperatures ranging from extreme heat to extreme cold
• Hours consist of Monday - Friday 7am-4:30pm