Overview:

Do you enjoy getting to know people and making them feel comfortable? Are you passionate about improving the lives of those around you? Do you thrive in a dynamic environment? The role of Treatment Coordinator may be right for you!

Better Dental is looking for a life-long teammate who is outgoing, positive, compassionate, and has a genuine concern 

Our Treatment Coordinators are responsible for building relationships, being a Brand Ambassador for the practice, helping patients understand different treatment options and and removing the barriers of Fear, Finance and Lack of understanding to ensure each patient gets the care they need. In addition, our Treatment Coordinators strategically following up with patients to ensure treatment is scheduled.

This position reports to our Front Desk Lead and partners directly with the supported Operations Lead dentist(s) of the practice, and acts as liaison between the supported practices.

We have great benefits, and a great team/family environment of mutual respect for each other and for others. 

Responsibilities:

Responsibilities include (but are not limited to);

• helping patients understand various phases in their treatment
• explaining benefits and risks associated with treatment
• providing financial estimates and arranging payment options
• following up with prospective patients
• acting as a liaison to other offices.

Education and Experience:

• Bachelor’s or Associate’s Degree preferred.
• A minimum of two years of front office experience required, preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.
• Management or supervisory experience, preferably in healthcare
• Knowledge of dental terminology and dental office procedures
• Knowledge of insurance plans and claims processing
• Communication, problem analysis and problem solving skills
• Planning and organizing skills
• Judgement and decision-making skills

Benefits Offered:

In return for providing an excellent patient experience, we offer a great benefits package to include health, vision, and dental benefits and paid time off. In addition, this position is commission based with an exceptional hourly rate.