Do you want to make a positive impact in the lives of seniors? Do you want to work with a team that is passionate and dedicated to serving seniors? 

At LifeStream - Youngtown, it is our mission to provide excellent customer service delivery to seniors and their families with care that meets the specific needs of the residents, and a community environment that is "home." If you share these goals and wish to be a part of our team please let us hear from you. 

We have an opening for a Marketing Assistant in our Independent Living, Assisted Living and Memory Care Community. This position will be approximately 32 hours a week and is eligible for our benefits. Some of the benefits available include Medical, Dental, Vision, HSA with company match, 403b with company match, EAP, paid vacation, personal, sick and holidays and wages on demand. 

Responsiblities: Assist the Director of Sales and Marketing in leasing apartments/residences, marketing the services and amenities offered by the community and assisting in the coordination of the move-in process.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintains census budget goals on a monthly basis.
• Provide relationship sales and customer service philosophy to prospective residents and family members, and referral sources to obtain census budget goals.
• Provides individualized sales tours for all interested guests.
• Makes out-bound sales inquiry and follow-up calls and enters, tracks and maintains sales inquiries in CRM system as needed.
• Communicates daily with the Community Leadership Team regarding the sales process.
• Coordinates all move-ins with Community Leadership Team.
• Facilitates completion of move-in paperwork and submits to the Community Leadership Team prior to move-in.
• Communicates with residents, families, visitors and employees in a positive manner following the BSLC/LifeStream Core Values & Mission.
• Maintains supply of all marketing materials including brochures and move-in binders.
• Provides supports for all marketing events as needed.
• Maintains confidentiality of residents personal information in and out of the community and protects and supports residents rights.
• Maintains a professional appearance and demeanor that encourages a positive, nurturing environment for the residents, families, vendors and guests.
• Perform other duties as assigned
• Demonstrates a SERVANT heart and attitude by following Bethesda Senior Living Communities Mission Statement.

Managerial Breadth/Scope of Job

There is no direct supervisory responsibility. However, the Marketing Assistant must work closely with other department leaders to assure an easy transition of all move-ins and tour schedules.

Knowledge/Skills/Abilities

• Proven organizational skills and strategic planning.
• Excellent oral communication and interpersonal skills for meeting with potential residents, family members, physicians, social workers, discharge planners, employees, and managers.
• Knowledge and use of Excel Spreadsheets, Microsoft Word, and Power Point.
• Excellent written communication skills used in providing brochures and letters to prospects, referral sources, and other opportunities that may arise.
• Must maintain a current drivers license and comply with all requirements of Bethesdas Auto Policy.

Education/Experience

Education: High School graduate or equivalent. College degree preferred.

Experience: Experience in senior living a plus.

Working Environment/Physical Requirements

Position may require driving to outside referral sources offices during all seasons of the year. Position is Ability to lift 10-pounds frequently. Position requires sitting, driving, walking, and standing for long periods of time based on activity being performed.