The Night Auditor greets and registers guests, provides prompt and courteous service, and ensures accurate billing upon completion of guests stay to meet superior standards of quality and service. The Front Desk Agent is an ambassador of the hotel by providing any and all information requested by guests including hotel amenities, area attractions and restaurants and greeting all hotel traffic.

Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel’s operational performance for the day. Oversees front office/front desk operations during the overnight shift.

· Checks front office accounting records for accuracy and compiles information for the hotel’s financial records.

· Tracks room revenues, occupancy percentages, and other front office operating statistics.

· Prepares summary of cash, check, and credit card activities, reflecting the hotel’s financial performance for the day.

· Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.

· Verifies all account postings and balances.

· Summarizes results of operations and prepares reports for management.

· Performs duties of the Front Desk Agent.

· Performs other duties as assigned.

The right applicant will be computer savvy and an exceptional multi-tasker who has a passion for creating truly memorable guest experiences. This is a client facing position and requires a professional appearance. Facial piercings will need to be removed during working hours. Applicant should have hotel relevant experience with Midscale hotels.

The majority of time employee is on their own and time will be spend standing behind the desk assisting guests.

Must have open availability and flexibility and be able to work weekends.

Reliability absolute must.

Rate of wage based upon experience.

Full Time/Part Time

Job Types: Part-time, Full-time

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Overnight shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

People with a criminal record are encouraged to apply

Experience:

• Front Desk: 1 year (Preferred)

Work Location: In person