East End Disability Associates Inc. is a non-profit organization that provides services and support for individuals with intellectual and developmental disabilities (IDD). EEDA is hiring a full-time Quality Assurance Coordinator.

Shifts: Full-time, Monday-Friday 9am-5pm (some flexibility required based on program needs)

Hourly Rate: $24/hr

Benefits:

• Medical, Dental, Vision benefits available after 90-day orientation.
• 403(b) retirement plan.
• 15-days of paid time off (PTO).
• 7 NYS Paid Sick days.
• Paid holidays.
• Commitment Bonus.
• Referral Bonus.
• Employee Assistance Program (EAP).
• Life insurance.

Essential Duties and Job Responsibilities

Responsibilities:

• Coordinates all agency internal review efforts, including but not limited to:

• Develops and disseminates an annual review schedule of all EEDA programs
• Develops, implements, maintains and updates appropriate review protocols

• Performs said reviews, which would include but not limited to:

• Programmatic observational and documentation reviews in all agency programs and services
• Billing justification reviews for applicable agency programs and services
• Documents findings on standardized formats and distributes those findings to appropriate personnel after departmental review

• Assisting during external reviews as assigned
• Provision of follow up for noted internal reviews, individual incident report recommendations, plan of corrective action implementation plans and any other assigned follow up responsibilities
• Provide guidance and support to all levels of staff on areas of Incident Management and quality assurance
• Utilize OPWDD’s Incident Report Management Application (IRMA)
• Keep track of all reportable and internal incidents
• Create incident trending reports quarterly and annually
• Assists in the submission of required reports on incidents to all regulatory agencies
• Assists with in-service educational program for direct support staff with regard to incident regulatory requirements
• Assist the Senior Manager of Quality and Compliance Officer in the development of EEDA Policies and Procedures
• Participates in standing EEDA Committees: Incident Review, Human Rights, Corporate Compliance
• Participates in Long Island Alliance Quality Assurance Taskforce
• Support the individuals we serve, our staff and our agency beliefs by engaging in legislative advocacy efforts
• Ability to provide onsite duties and support by traveling to all EEDA sites
• Support work environment that encourages collaboration and allows team work to flourish
• Other duties and responsibilities as required or assigned by the Compliance Officer

Required experience and qualifications:

• Associates degree in a human services related field with 3 years of experience in I/DD and incident management
• Knowledge and understanding of OPWDD incident reporting requirements
• Experience with direct IRMA data entry preferred
• Ability to maintain the confidentiality of information
• Excellent interpersonal and written communication skills
• Strong documentation, analytical and problem-solving skills required
• Excellent working knowledge of Microsoft Word, Excel, and Power Point

EEDA, headquartered in Riverhead, NY is seeking a Quality Assurance Coordinator. EEDA is a highly regarded, diverse organization, with services across the East End of Long Island.

The Quality Assurance Coordinator will facilitate EEDA’s Quality Assurance Program by continuously assessing the quality and appropriateness of the delivery of services at EEDA. This position will support the concept of person centered services to ensure they align with internal policies and procedures and NYS and Federal Regulations

Quality Assurance Coordinators are well-versed in program operations and competent in assuming delegated duties. They are leaders and critical thinkers, ready to solve problems before they become obstacles.

M/F/D/V/SO