Overview

OVERVIEW:

Berry Appleman & Leiden is not your typical law firm when it comes to technology. We've built an in-house Products team from the ground up that is dedicated to building the best technology in our industry. Our Products Team supports our flagship SaaS product, Cobalt, which won the SIAA CODiE award for "Best Legal Solution" in 2020 and was a 2020 Tech Titans Finalist for Corporate Innovation. We've also built our industry's first mobile application, a new B2C mobile app and we're looking for new trails to blaze this year!

As DevOps Engineer, you’ll play an integral role in the Data Services group at BAL by enabling the development team to move faster to ensure Production environment reliability and quick incident response. You will collaborate with Software Development, Architecture, QA and Production Support teams, including communicating project and incident status to support staff, peers and supervisors. You’ll execute on the DevOps strategy for software development, deployment, maintenance and implementation to ensure quality software and overall application health and performance. You will be working on a platform that runs mainly .NET Core and .NET Framework and a stack that includes AWS API Gateway/Lambda, as well as Windows AWS EC2 instances. BAL DevOps Engineers promote communication, integration and collaboration for enhanced software development productivity. You’ll develop infrastructure to incorporate latest technology best practices and improve operational performance.

This role requires broad technical knowledge and experience across a variety of IT areas, including infrastructure, development, operations, and quality assurance. The DevOps role within the Data Services group is integral for every part of the SDLC including code deployment, infrastructure automation, Windows server maintenance, application troubleshooting, and new infrastructure architecting. Your work will impact BAL’s business as a whole by building elite technology that enables BAL to transform the legal immigration industry!

Responsibilities

• PRIMARY RESPONSIBILITIES:

  • Be an integral part of the team responsible for all infrastructure, security, and deployment operations in Amazon Web Services (AWS) for production and non-production environments.
  • Enable Software Development and QA to build, iterate and ship their code faster, more reliably, and more often.
  • Contribute to infrastructure architecture and design for building secure, highly performant, resilient, scalable, extensible, maintainable and highly available software solutions, with ever-increasing automation.
  • Ensure the confidentiality, integrity, and availability of cloud-based and Internet accessible systems and services that support the core business functions.
  • Participate in scaling, backup/recovery functions (including Disaster Recovery) and troubleshooting to ensure software platforms are kept up-to-date, highly available, and meets the needs of the business.
  • Ensure critical system security by leveraging best practices for cloud security
  • Contribute to application uptime commitment, including defining and deploying systems for metrics, logging, monitoring and alerting.
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health, including incident response.
  • Participate in on-call rotation and trouble-shooting for incident response.
  • Configure and manage our software defined networking capabilities including VPCs, firewalls, and routing.
  • Proactively solicit and recommend software changes and improvements based on analysis of current usage patterns
  • Manage development to production flow ensuring highest quality software in production environment

  SECONDARY RESPONSIBILITIES:

  • Represent BAL to clients in a positive and constructive way. This person will be heavily involved with client team members in complex and challenging situations. In all cases BAL expects the client experience to be positive, uplifting and constructive.
  • Other design, administration, and support duties as assigned

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Bachelor's degree in Engineering, Computer Science or related field desired
• 3 years’ experience in Engineering, DevOps, CloudOps, Site Reliability Engineering, or related field
• Microsoft Tools– Azure DevOps, Powershell, SQL Server
• AWS- EC2, Lambda, API Gateway, DynamoDB, Elasticsearch, Kinesis, Cloudwatch 
• Code Build and Deployment – CI/CD principals, AWS CodeDeploy, Azure Pipelines, Powershell
• Infrastructure as Code – Terraform and/or Cloudformation 
• Working knowledge of software development lifecycle practices, AGILE and Kanban methodologies
• Experience with Infrastructure as Code, Blue-Green deployment, systems automation, containerization and orchestration
• Excellent written and verbal communication skills

Experience is a plus

• AWS Certified Cloud Practitioner
• Technical Product Management, Project Management or Program Management

Critical Soft Skills

• Collaborate patiently, positively and constructively with clients and business groups
• Work effectively with changing priorities in a dynamic environment
• Excellent analytical, problem-solving and negotiation skills
• Highest standards of accuracy and precision, and highly organized
• Excellent verbal and written communication skill
• Ability to think creatively, self-driven and self-motivated

Education Level

• Bachelor's degree in a related area or a combination of relevant certifications and job experience.
• ITIL certifications a plus.
• Microsoft certifications a plus (MTA, MCSA, MCSD, etc.)