Description

Performs a variety of office support tasks including answering high volume telephones, filing, copying, data entry, typing, and word processing. Provides general office support and serves as the primary back up to the Switchboard Operator as well as covering for breaks, lunches and periodic vacation or sick days. Will also serve as a back up to the Mailroom Clerk for periodic vacation or sick days. Additional or differentiated duties may be assigned depending upon the nature of the work duties associated with the department.

ESSENTIAL DUTIES:

• Demonstrates internal and external customer service. Responsible for greeting visitors, callers, and staff in a pleasant and professional manner.

• Assists with incoming and outgoing packages for FedEx, UPS, etc.
• Ability to assist as a backup for the front office receptionist to ensure the continuation of a smooth daily operation. Assist with visitors and answering incoming calls.

• Ability to assist as a backup for the mailroom to ensure the continuation of a smooth daily operation when needed for vacation or sick day coverage.

• Ability to organize and efficiently file documents, work on mail outs or printing projects.

• Assists in updating the company directory including adding and removing employees. Taking photos of new employees and adding them to the directory.

• Ability and willingness to cross train in other departments to perform various clerical duties in those areas as needed.

• Operates various office machines including, but not limited to copiers, computers, calculators, fax machines, printers, mail machines, etc.

• Performs other duties assigned by the Manager.

Qualifications

• Must have some experience with Microsoft to include Excel.
• Excellent customer service skills
• Must be dependable
• Professional appearance

EDUCATION:

• HS Diploma or GED certificate.

WORK EXPERIENCE:

• Entry level position
• Experience preferred but not necessary