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2 Inside Sales/Customer Service Representative Jobs in Ramsey, MN

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Inside Sales/Customer Service Representative
Full Time 10 Months Ago
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Benjamin Franklin Plumbing of Ramsey, MN is Hiring a Remote Inside Sales/Customer Service Representative

Northern One Hour Heating & Ben Franklin Plumbing is a locally owned and operated national franchise located in the Ramsey/Anoka area and we have been servicing the metro area since 1990. We specialize in HVAC & plumbing residential service, maintenance, and installation. Due to continued growth and expansion, we are looking for an inside sales/customer service professional to join our team. If you have inside sales and/or customer service experience and/or enjoy helping people, Northern One Hour Heating & Cooling and Ben Franklin Plumbing has a great opportunity for you!
This position pays hourly plus spiffs and commissions to range from $18-$23 /HR for the right person in the first year, with higher potential beyond that. We also provide a strong recognized brand, supported by corporate marketing support along with a positive and professional work environment, company training, competitive company benefits and room for advancement in this position.
Please note that the hours for this position are Weekdays, with some Saturday's expected.
We are looking for individuals who meet our NORTHERN CORE VALUES.
Our Northern Family:
We work as a team, care for one another and have fun!
Help Others: We are passionate about helping others.
Do the Right Thing: We are not perfect, but we always do what is right.
Eager to Learn & Grow: Always reaching and growing to master our craft. 
Responsibilities
· Make outbound calls to the database help educate and renew Comfort Club & Ben Society memberships.
· Ability and willingness to educate, upsell and cross-sell a variety of Comfort Club memberships, along with indoor air quality products and services.
· Experience making follow-up sales calls for water heater, water softer and other HVAC or plumbing sales quotes.
· Help Manage and track growth and retention rates of our Comfort Club memberships.
· Answer inbound calls as a back up to the customer service team and dispatch.
Requirements
· 2-3 Years Customer Service Experience Desired
· Ability and willingness to make 80-100 outbound calls daily.
· A strong desire to serve and educate customers
· Excellent Communication and Customer Service Skills
· Good written and verbal skills
· Good computer skills helpful
· Positive Attitude and team player a MUST!
Benefits
· Spiffs/Commission Plan
· Medical Insurance
· Life Insurance Coverage
· Short Term Disability
· Long Term Disability
· 401K Match
· Holiday Pay
· Vacation Pay
· Plus, many other spiffs, contests and fun work environment
Job Type: Full-time
Pay: $18.00 - $23.00 per hour

Job Summary

JOB TYPE

Full Time

POST DATE

06/05/2022

EXPIRATION DATE

10/28/2022

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