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2 Dispatcher Jobs in Loveland, CO

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Benjamin Franklin Plumbing Corporate Store
Loveland, CO | Full Time
$41k-57k (estimate)
7 Months Ago
US Western Area Power Administration
Loveland, CO | Full Time
$64k-87k (estimate)
1 Month Ago
Dispatcher
$41k-57k (estimate)
Full Time 7 Months Ago
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Benjamin Franklin Plumbing Corporate Store is Hiring a Dispatcher Near Loveland, CO

Benjamin Franklin Plumbing is seeking a Dispatcher. The dispatcher schedules technician appointments at customer sites and facilitates communication between technicians, customers, and the company as well as assist in fleet and safety management.

Responsibilities: 
  • Maintain the service technician schedules and dispatch technicians as service calls are completed. 
  • Schedule technicians return trips with customers to complete jobs after arrival of parts. 
  • Maintain on call schedule for service technician and after-hours service procedures. 
  • Enter service calls, schedule calls, and generates call debriefing with technicians daily. 
  • Maintain customer database, ensuring complete, accurate, and updated entry of information. 
  • Respond to customer inquiries regarding company schedule, requested lead times, equipment services, invoicing, and general inquiries. 
  • Respond to service technician requests both by radio and phone. 
  • Follow up and schedule preventative maintenance service appointments. 
  • Review completes service work orders for accuracy. 
  • Prepares invoices and timecards for processing. 
  • Coordinates fleet preventative maintenance appointments and maintains organized records for all Colorado fleet working directly with the Operations Manager.
  • Assists safety manager with maintaining all safety documents and training rosters. 
  • Participate in all company sponsored training classes. 
  • Effectively manage conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently. 
Qualifications: 
  • HS diploma or GED 
  • Excellent communication and listening skills 
  • Following all safety policies and procedures 
  • Maintaining a courteous demeanor with all customers and associates
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. If you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you! 
Benjamin Franklin Plumbing is an Equal Opportunity Employer.  

Job Summary

JOB TYPE

Full Time

SALARY

$41k-57k (estimate)

POST DATE

09/03/2022

EXPIRATION DATE

12/25/2022

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

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Complete a City employment application.

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Dispatchers should use an understanding tone and approach when communicating with callers.

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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

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Step 3: View the best colleges and universities for Dispatcher.

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