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1 Front Desk Manager Job in YotelPad, UT

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Benchmark Park City
YotelPad, UT | Full Time
$41k-60k (estimate)
1 Month Ago
Front Desk Manager
$41k-60k (estimate)
Full Time 1 Month Ago
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Benchmark Park City is Hiring a Front Desk Manager Near YotelPad, UT

Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn’t love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details Located steps from the Village hub, at the center of one of North America’s largest four-season playgrounds, YOTELPAD Canyons Village, Park City, provides its independent, travel-savvy guests with everything they need and nothing they don’t. YOTEL uses cutting-edge design and construction techniques to build hotels with small but perfectly - formed rooms for people who appreciate quality but don’t need the fuss of a traditional luxury hotel. Our residences are one giant leap for Park City. As a destination base for the vast experience at Park City Mountain, it is being transformed with a master plan of new shops, restaurants, and gathering places. With both village and mountain at your doorstep, there are lots to do, from dining and shopping to downhill and cross-country skiing, boarding, snowshoe tours, and winter ziplining. In spring, summer, and fall, enjoy mountain biking, hiking, or golfing. The Front Desk Manager is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Additionally, they will assist guests in answering questions about the hotel, local area, attractions, and events and provide recommendations and directions. The Front Desk Manager reports directly to the Mission Control Manager. What you will have an opportunity to do: Major Duties & Responsibilities: Manage the Mission Control desk in all areas of responsibility while maintaining a positive attitude at all times. Greet and acknowledge all guests in a warm and friendly manner while remaining calm with demanding guests. Execute guest cabin moves as needed and communicate such to Cabin Crew managers. Post charges from retail into the property management system and obtain payment from the guest. Learn the Hotel night audit systems and perform respective duties when scheduled to work the night audit shift. Assist guests with luggage requests. Solicit and communicate guest feedback for continuous improvement. Own customer complaints and issues and empower oneself to seek immediate resolve. Ensure timely follow-up on matters involving other departments and communicate back to guests. Demonstrate self-confidence, energy, and enthusiasm at all times. Extend professionalism and courtesy to crew members and customers at all times. Attend pre-shift meetings and be current on all in-house events and citywide attractions. Attend Mission Control quarterly meetings. Perform tasks as assigned by the General Manager and Mission Control Managers. Provide and assist guests with general services and information that enhances the YOTELPAD guest experience. Maintain current listings of area attractions, activities, and transportation timetables. Maintain current YOTELPAD information including hours of operation and upcoming events. Ensure thorough knowledge of safety and emergency procedures. Maintain absolute cleanliness and ordinance of all areas and displays at Mission Control. Ensure cash transactions are in full compliance with standard operating procedures and exercise great care in each instance. Lead and cover the shift in the absence of Mission Control Managers ensuring YOTELPAD standards. What are YOTEL people like? • Pro-active with a ‘can do’ positive attitude • Likes to be busy, always looking for the next task or goal to achieve • Great attention to detail in everything that they do • Sociable and confident with each other and our guests • Friendly, warm, and welcoming always What are we looking for? Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. BENCHMARK® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. BENCHMARK’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The company leadership and valued employees are passionately committed to delivering the industry’ most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. BENCHMARK’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-60k (estimate)

POST DATE

02/06/2023

EXPIRATION DATE

03/10/2023

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The job skills required for Front Desk Manager include Leadership, Transportation, Futures, Attention to Detail, Standard Operating Procedures, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Manager. Select any job title you are interested in and start to search job requirements.

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