Recent Searches

You haven't searched anything yet.

1 Reservations Agent Job in Stonewall Resort, WV

SET JOB ALERT
Details...
Benchmark Conference Centers of West Virginia, LLC
Stonewall Resort, WV | Part Time
10 Months Ago
Reservations Agent
Part Time 10 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Benchmark Conference Centers of West Virginia, LLC is Hiring a Reservations Agent Near Stonewall Resort, WV

Come be a part of something bigger! More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed. Come be a part of our “Be the Difference” culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities. We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn’t love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details The Reservation Agent will ensure that all work has been completed and input accurately. What you will have an opportunity to do: Perform all duties in a professional manner and in accordance with company policies. Flexibility to work a varied schedule due to business levels and industry demand. Follow all safety procedures to ensure a safe working environment. Maintain uniform and grooming standards as outlined in employee handbook and departmental training. The Reservation Agent will professionally manage all incoming reservation calls with efficiently and professionalism; be able to confirm reservations, up-sell, and answer questions on rates, resort facilities, services, and special promotions. This position requires a strong sales ability to successfully convert inquiry calls into sales. Coordinate information with sales staff and conference services staff as well as all other departments. Responsible for accurately confirming reservations and accurately managing in PMS. Ability to up-sell, cross-sell and promote the resort. Answer inquiries of room rates, outlets, area location, room type and availability. Interact with Group Coordinator on bookings. Professional and polished customer service. Thorough and efficient record keeping. Post advanced deposits and keep accurate records of deposits. Complete shift reports when necessary. Handle all guests’ special requests in a professional manner. Will be cross-trained and assist as needed in PBX and the Front Desk. Activate “manual system” in the event of system downtime. Keep daily call sheets. Answer Stonewall Info’s on a daily basis. Be professional and use correct format. Provide assistance in other job classifications as determined necessary by immediate superior. EDUCATION, EXPERIENCE AND SKILLS REQUIRED High School graduate or equivalent. Pleasant speaking voice, excellent verbal and written communication skills. Ability to type 30 words per minute accurately. Previous Reservations/PBX experience desired. What are we looking for? Must be available to work a flexible schedule to include nights, weekends and holidays High school diploma or equivalent Previous hotel or resort experience preferred A strong desire to make an impact on other people An outgoing and engaging personality Computer skills Excellent verbal and written communication skills Ability to work in a fast-paced setting Bilingual in English and Spanish preferred Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary

JOB TYPE

Part Time

POST DATE

05/25/2022

EXPIRATION DATE

10/28/2022

Show more

The job skills required for Reservations Agent include Futures, Written Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservations Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservations Agent. Select any job title you are interested in and start to search job requirements.

For the skill of  Futures
CVS
Full Time
$27k-35k (estimate)
Just Posted
For the skill of  Written Communication
LinuxBean Solution Pvt Ltd
Full Time
$79k-96k (estimate)
1 Week Ago
For the skill of  Flexibility
Spark Driver
Full Time
$36k-48k (estimate)
Just Posted
Show more

The following is the career advancement route for Reservations Agent positions, which can be used as a reference in future career path planning. As a Reservations Agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservations Agent. You can explore the career advancement for a Reservations Agent below and select your interested title to get hiring information.

CORE
Full Time
$59k-78k (estimate)
3 Weeks Ago

If you are interested in becoming a Reservations Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservations Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Reservations Agent job description and responsibilities

Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers.

02/20/2022: Charlotte, NC

Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.

01/02/2022: Anchorage, AK

Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.

01/11/2022: Pierre, SD

Process reservations that require direct communication with the service provider through both email and telephone.

02/23/2022: Amarillo, TX

Most reservation agents of all types are required to maintain some sort of records with all transactions from that day of service.

03/14/2022: Florence, SC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Reservations Agent jobs

Reservation Agents must be very knowledgeable on the services they are selling or promoting.

03/08/2022: Port Arthur, TX

Reservationists often work with multiple reservations at a time and need to be able to multitask.

03/03/2022: Twin Falls, ID

Some travel agents work for vacation destinations and use their experience to help sell travel packages to potential customers.

02/26/2022: Fayetteville, NC

Maintain a positive demeanor while working quickly to create reservations successfully and resolve any issues.

01/24/2022: New Haven, CT

Some agencies prefer reservations agents with firsthand experience visiting a country.

01/10/2022: Pascagoula, MS

Step 3: View the best colleges and universities for Reservations Agent.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more