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Bella Baby Photography is Hiring a Customer Service Near Naperville, IL

Join our Customer Service Team!

We are seeking a full-time customer service representative to work from our Studio in Naperville

Who We Are:

Experienced photographers, self-starters constantly sharpening their skills, small business owners, students, parents, former nurses, people looking to get their ‘baby fix’ you name it.

The Customer Service Team is the support system for our talented photographers, our clients, and the management teams alike. Our focus is to resolve all issues with heart and grace, and have fun while doing it. This opportunity is great for someone who has some customer service experience, loves photography, and thrives on figuring out solutions to make people happy.

We have people from so many different backgrounds all working together towards a common goal - to create beautiful newborn portraits and give everyone the 5-star Bella Baby experience we are known for.

Who You Are:

  • Positive attitude
  • Patient and kind
  • Empathetic and compassionate
  • Punctual
  • Dependable
  • Is a resourceful problem solver
  • Professional phone and email skills
  • Effective writing, communication, and listening skills
  • Knowledge or capacity to learn Photoshop, Excel, Google Docs, etc.
  • Ability to work as a team and independently without the need for external nudging
  • Willingness to be of service

Why Bella Baby:

  • We are the number one baby portraiture company in the country
  • Fun atmosphere to work in
  • Have been providing beautiful portraits and 5 star customer service since 2007
  • Travel and entertainment discounts
  • Professional development

Responsibilities:

  • Answer incoming calls and make outbound calls
  • Reply to emails
  • Follow up with pending tasks
  • Utilize programs such as Photoshop and Excel to submit orders
  • Assist with shipping supplies when needed
  • Fulfill various orders
  • Minor editing 

Preferred but not required:

  • Bilingual - Spanish
  • Previous customer service experience
  • Photoshop experience
  • Photography experience
  • Lightroom experience
  • Excel experience
  • GSuite knowledge: Google Docs and Sheets

Location & Schedule:

  • Bella Baby Studio at 300 E 5th Ave, Suite 330; Naperville, IL 60563
  • Tuesday - Friday from 10 am to 6 pm
  • Saturday from 10 am to 4 pm

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$40k-50k (estimate)

POST DATE

10/01/2022

EXPIRATION DATE

04/23/2024

HEADQUARTERS

TIPP CITY, OH

SIZE

100 - 200

FOUNDED

2010

CEO

CECILIE DEARTH

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Customer Service include Customer Service, Listening, Organizational Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.

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