Description

The Behavior Analyst Certification Board®, Inc. (BACB®) is a nonprofit 501(c)(3) corporation established in 1998 to provide professional credentialing services for practitioners of behavior analysis services. We are located in Littleton, CO with beautiful views of the adjacent Rocky mountains. Take a moment to watch a one-minute video that explains what we do BACB - What We Do!

At the BACB we strive to provide an inclusive and rewarding culture. We provide a work environment that focuses on positive reinforcement with a continual feedback loop to help staff achieve success. A healthy work-life balance is critical and the BACB provides exceptional benefits that promote self-care and wellness. All full-time staff enjoy:

• Medical, vision, and dental insurance premiums paid 100% by the BACB for the employee and all eligible dependents. Employees don't pay any contributions for benefit premiums!
• Short-and-long term disability policy for the employee paid 100% by the BACB
• The BACB provides $50,000 life insurance and AD&D policies at no cost to the employee
• Annual $500 FSA contribution by the BACB
• Employer funded 401(k) contributions up to a 4% annual match and discretionary contributions for eligible staff
• 18 days of Paid Time Off in first year of employment plus 12 paid holidays
• Tuition reimbursement available
• Student loan paydown plan available
• Reimbursement for relevant professional development events
• Free solar-powered electric car charging on-site
• Other duties as assisgned

Position Summary

This Marketing and Communications position is a liaison for cross-functional teams, managing department tasks, project scope, timelines, and quality control for various digital, print, and multimedia projects. This role requires strong leadership and project management skills with the ability to effectively influence without direct authority, balancing competing priorities while remaining tactful, flexible, and creative. Candidates should be highly organized, enjoy a fast-paced environment, and take pride in being detail and deadline-oriented.

Salary Range: $65,000 to $73,500

Requirements

• Manage and prioritize multiple projects, tasks, deliverables, milestones, schedules, and budgets simultaneously to ensure deliverables and goals are met or exceeded
• Monitor project timelines and workload to identify potential barriers and provide frequent updates on current work requests, including stages of processing
• Recognize, implement, and train on process improvements when needed 
• Respond to service tickets and customer service needs
• Addresses questions, concerns, or complaints throughout the project
• Analyzes, estimates, and reports on resource and time requirements for projects and tasks
• Establishes and maintains effective quality control measures for projects and tasks
• Determine project changes and develop project strategies
• Provide creative and administrative support as needed and take on project tasks as required
• Ensures all documentation is maintained appropriately for each project
• Organize, attend, and participate in stakeholder meetings
• Document and follow up on necessary actions and decisions from meetings
• Collect and report on metrics and details to all stakeholders and executives 
• Ability to interact with all levels of leadership, subject matter experts, and product owners; ask discerning questions, detect unstated assumptions, and resolve conflicts – be intuitive

Competencies: 

• Knowledge of project management processes (agile preferred), workflow, scope; ability to set realistic turnaround times for creative projects
• Excellent interpersonal, communication (verbal and written), and customer service skills
• Resourceful and solution oriented. Superior attention to detail.
• Excellent organizational skills and attention to detail
• Excellent time-management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to interact with all levels of leadership, subject matter experts, and product owners
• Understands the need to ask discerning questions, detect unstated assumptions and resolve conflicts – be intuitive
• Ability to prioritize tasks and delegate them when appropriate
• Ability to collect and report data; improving and training on processes as needed
• Proficient with Microsoft Office Suite or related software
• Experience managing projects in a project management software tool (e.g., Teams, Teamwork).
• Knowledge of digital creative processes and digital marketing practices is preferred.

Education and Experience: A degree or equivalent training in related field. 2 years of related experience in project management within a creative services field or agency.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and video conferencing.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role; however, the ability to lift and carry a laptop, lift files, open filing cabinets, frequently type, bend and reach as necessary is essential to the position.

Position Type and Expected Hours of Work: This is a regular full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening, holidays, and weekend work may be required as job duties demand.

Campus Wellness: The BACB is a tobacco free work environment. The consumption of tobacco products is not allowed on BACB property. 

Travel: Minimal travel is expected for this position.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BACB provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

To be considered all applicants must complete the application, screening questions, if applicable, attach a cover letter, and resume. Incomplete applications will not be considered.