The Schedule-Coordinator supports the clients with all appointments. They are responsible for accurately and timely processing and scheduling of appointments (phone and online), returning all messages and confirmation calls. The Schedule-Coordinator provides outstanding customer service to internal teams and clients. They assist in general marketing and housing material and content for our website.

Primary Responsibilities:

• Follow up with managers daily on any scheduling changes to ensure we are maximizing the projections
• answer all incoming calls, schedule appointment, return call and make confirmation calls.
• Utilize all data to contact clients about specials or discounts specific to their accounts.
• Follow up with new clients to ensure satisfaction
• Follow up with Managers on completion of daily tasks and client communications
• Assist with general marketing and social media
• Ensure all of our materials and social media presence is compliant and current.

Other:

• Complete other job-related projects and assignments as they arise
• Engage and work with others in a professional and pleasant demeanor

Knowledge, Skills & Abilities:

• 3-5 years of administrative, scheduling, and coordination experience in a high-volume organization
• Ability to use technological devices and computers (i.e., smart phone, tablet, computer)
• Ability and skill with Word, Excel, Outlook, and Power Point to name a few
• Ability to read, understand, and follow oral and written instructions
• Experience with CRM or work order system software
• Strong organizational, critical thinking and communication skills
• Attention to detail and use of reasonable judgement
• A polished, professional, put-together demeanor

Job Type: Full-time

Pay: From $20.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Med spa
• Private practice

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Menifee, CA 92584: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location