The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved population, without regard for ability to pay. In addition to operating the Health Centers, we operate in School-Based Health Centers to increase the accessibility and availability of quality primary and preventive physical and mental health care to pre-school, elementary, middle and secondary school students in high-risk areas of Bedford-Stuyvesant, Brooklyn.

We are seeking a Dental Receptionist to join our team. The Receptionist will obtain and verify patient demographic and insurance information to ensure accurate and timely reimbursement. Confirm patient eligibility for all insurances. Screen uninsured patients for eligibility into the Sliding Fee Program.MUST BE ABLE TO WORK WEEKENDS AS SCHEDULED.

Duties and Responsibilities include but not limited to:

• Answers high-volume calls on a multi-line phone system; screens and directs calls, takes detailed messages and/or forwards telephone calls to appropriate physician or team member.
• Schedules patient appointments.
• Inputs and verifies demographics and insurance in EMR.
• Collects copay and balances, verifies insurance eligibility, and ensures physician and insurance referrals are on file.
• Meet and greets patients with positive attitude.
• Performs general clerical duties including but not limited to prepare and forwarding mail, scanning, photocopying, and faxing as required.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues, comply with HIPPA rules and regulations.
• Performs other related duties as assigned by physician, supervisor, or management.

EDUCATION/EXPERIENCE REQUIREMENTS:

• High school diploma or general education diploma (GED) required.
• Two (2) years relevant work experience preferred.

Other Related Skills/Experience and requirements:

• Must be flexible with scheduling – Must be able to available to work Weekends when needed
• Maintain HIPPA patient/employee confidentiality
• Knowledge of EMR systems a must
• Bilingual ability a plus.
• Excellent interpersonal skills must demonstrate professionalism, courteous and respectful attitude in dealing with patients, team members, families and significant others
• Display courtesy, tact and patience with all members of the team members and extended community
• Ensure that all patients and visitors receive personalized prompt attention and are treated with receptiveness, dignity and respect
• Provide instructions to the patient upon discharge as per instructed by the providers

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Profit Sharing Plan, Medical, 401(k), and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays.

BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER