DESCRIPTION

BearCom is the largest value-added distributor of wireless, voice, data and video solutions that boost operating efficiency and increase safety. The company is currently in a high-growth phase and building a team of people who share core values of positivity, exceptional work ethic and a commitment to working hard in order to get the job done. Through partnerships with Motorola, JVC Kenwood, Avigilon, and the like, BearCom services the mission-critical communications needs of its sophisticated customer base. With nearly forty years in the industry and a reputation for technical expertise and the ability to offer customized solutions, BearCom delivers a variety of communication applications across a diverse mix of over 40 end markets in the US and Canada. BearCom's ability to create tailored solutions for its extensive base of over 20,000 active customers allows them to enjoy relationships with the Fortune 100 to small municipalities. BearCom’s headquarters and distribution center are in Dallas, TX and the company is currently partnered with the industry renowned Private Equity sponsor Bertram Funds out of San Mateo, California.

As a Rental Coordinator, you will provide BearCom customers with short-term rental services of two-way communication equipment. In this role, you will coordinate all aspects of rental service; from consulting, to order taking, equipment programming, to product training, customer service, to invoicing for services rendered.

RESPONSIBILITIES

• Consult with and take rental orders from clients.
• Coordinate equipment needs and plan delivery schedules to fulfill customer's rental orders.
• Responsible for rental equipment inventory control. Work directly with the Dallas Rental Operations Center (ROC) on inventory issues.
• Provide top-notch customer service to all BearCom customers. Much of the customer service includes basic equipment application troubleshooting and dealing with invoicing issues after the rental sale.
• Keeping the Rental Manager and General Manager involved in the pursuit of attaining rental revenue goals.
• Light marketing of BearCom rental services to local events and venues.
• Planning and installing equipment for customer's rental needs.
• Computer programming of rental equipment.
• Computer entry and invoicing of rental orders.

QUALIFICATIONS

• 1 year in fast paced environment and/ or events business preferred.
• Strong sense of urgency and attention to detail.
• Ability to Work Under Pressure.
• Strong communication and ability to develop relationships with event holders
• Experience in writing and compiling reports.
• Ability lift and/or move up to 50 pounds.
• Some college preferred or experience in similar role.
• Backgrounds are part of the hiring process, which may include a Motor Vehicle check.

BearCom offers competitive compensation to all of its employees as well as comprehensive benefits which include: Medical, Dental, Vision, 401k, Paid-Time-Off, Holiday pay and much more.

BearCom is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.