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Job Description:
Title of the position: Restaurant Shift Leader
Department: Restaurant Operations
Reporting:
General Manager/Assistant Manager
Job Type:
Non-Exempt
Education:
High School Diploma or equivalent
Location:
Overall responsibility:
The Restaurant Shift Leader contributes to the success of McAlister’s Corporation through assisting in the daily operations of the restaurant. The Shift Leader’s responsibility is to direct the operation of the restaurant, in the absence of the General Manager and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising team members. Shift Leader is also responsible for handling issues with team members, food suppliers and guest directly, then escalates them to the General Manager/Assistant Manager when necessary. Key areas of responsibility:
The ability to provide supervision during assigned shifts.
Provides team members, and guests with a positive experience and atmosphere.
Manages both FOH and BOH shift responsibilities to include scheduling of staff to minimize overtime and achieve daily labor controls and cost as assigned by management.
Monitors speed of service to ensure a positive guest experience.
Handle guest comments and complaints.
Supervise daily shifts to ensure McAlister’s standards, product quality and cleanliness is maintained.
Assist in the ongoing training of team members, including new hires as well as existing staff to make certain McAlister’s procedures and processes are followed. Performs line checks as necessary.
Enforce uniform policy and standards.
Ensures proper cash handling procedures are followed.
Opening and closing of restaurant in the absence of upper management.
All other duties as assigned by management.
Secondary Functions:
Confident in the ability to supervise
Safety and sanitation fundamentals
Adaptive to change
Ability to work as a team
Ability to multi-task
Organized
High levels of stamina and the ability to overachieve
Qualifications:
High School diploma or equivalent.
Minimum of 1 year experience within the food service industry; supervisory experience a plus but not required.
Worked in a fast paced environment.
Retail experience
Physical Requirements:
Must be able to work in a fast paced, high energy, and physically demanding environment.
Must be able to spend 90% of working time standing.
Must be able to spend 10% of working time sitting.
Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking.
Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.
Must be able to carry loads greater than 25 pounds, and be able to transport up to 50 pounds regularly.
Must be able to communicate clearly with our Guests and team members in the primary language of the restaurant, specific to location. (Primarily English).
Must be able to hear with 100% accuracy with correction.
Must be able to see to 20/20 vision with correction.
Reliable transportation.
Full Time
$44k-58k (estimate)
09/21/2022
08/12/2023
The job skills required for Restaurant Shift Leader include Food Service, Scheduling, Cash Handling, Restaurant Operation, Product Quality, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Restaurant Shift Leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Restaurant Shift Leader. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Restaurant Shift Leader positions, which can be used as a reference in future career path planning. As a Restaurant Shift Leader, it can be promoted into senior positions as a Food & Beverage Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Restaurant Shift Leader. You can explore the career advancement for a Restaurant Shift Leader below and select your interested title to get hiring information.
If you are interested in becoming a Restaurant Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Restaurant Leader for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Restaurant Leader job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Restaurant Leader jobs
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All top achievers and leaders make a commitment to continue learning.
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Step 3: View the best colleges and universities for Restaurant Leader.