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BAYADA Home Health Care
BAYADA Home Health Care
Plymouth, MA | Full Time
4 Months Ago
InfiCare Technologies
Plymouth, MA | Full Time
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VCA Animal Hospitals
Plymouth, MA | Full Time
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Banfield Pet Hospital
Plymouth, MA | Full Time
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VCA Inc.
Plymouth, MA | Full Time
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Plymouth, MA
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Plymouth, MA | Full Time
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Plymouth, MA | Full Time
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Plymouth, MA | Full Time
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Tracy Motors Inc
Plymouth, MA | Full Time
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1 Month Ago
Tracy Motors Inc
Plymouth, MA | Full Time
$32k-43k (estimate)
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Tracy Motors Inc
Plymouth, MA | Full Time
$50k-67k (estimate)
1 Month Ago
Rite Aid of New Hampshire
Plymouth, MA | Full Time
$58k-79k (estimate)
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PLYMOUTH PUBLIC SCHOOLS
Plymouth, MA | Part Time
$67k-93k (estimate)
1 Month Ago
Client Service Manager
BAYADA Home Health Care
Full Time | Skilled Nursing Services & Residential Care 4 Months Ago
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BAYADA Home Health Care is Hiring a Client Service Manager Near Plymouth, MA

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Plymouth, MA Home Health office. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team. 

Job Details:

  • Schedule: Monday - Friday, 8:30AM - 5PM
  • Location: Plymouth, MA (**In office opportunity, NOT remote)
  • Pay: Salary position

Responsibilities:

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
  • Partner with Clinical Managers to provide supervision and support to field employees 

Qualifications:

  • Bachelor degree is required
  • Prior knowledge of/experience with Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Why choose Bayada?

  • Forbes 2020 Best Places to Work for Women!
  • Glassdoor Best Places to Work in 2018 and 2019!
  • AMAZING culture with strong employee values and recognition.
  • Small teams at a local offices with patient centered environment.
  • Paid Weekly
  • Monday through Friday day shift schedule, no weekends!! 
  • Great PTO (30 days) including paid holidays, vacation and sick leave.
  • Vision, dental and medical health plans.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

POST DATE

11/08/2022

EXPIRATION DATE

12/06/2022

WEBSITE

fs.utc.com

HEADQUARTERS

BEVERLY FARMS, MA

SIZE

3,000 - 7,500

FOUNDED

2001

CEO

BRENDA BURNS

REVENUE

$50M - $200M

INDUSTRY

Skilled Nursing Services & Residential Care

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The job skills required for Client Service Manager include Client Service, Customer Service, Scheduling, Home Care, Fiscal Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Manager positions, which can be used as a reference in future career path planning. As a Client Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Manager. You can explore the career advancement for a Client Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Manager job description and responsibilities

Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers.

02/12/2022: Kingsport, TN

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

01/27/2022: Knoxville, TN

Client service managers oversee the hiring, orienting, and training of staff for the department.

03/15/2022: Chicago, IL

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

03/18/2022: Monterey, CA

An client service manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients.

01/19/2022: Pascagoula, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Manager jobs

The broader and deeper a person's qualifications, the better they are able to develop solutions to complex customer service-related problems.

03/17/2022: Trenton, NJ

Candidates should first apply for an entry-level job that requires customer service, such as working at a retail store or being employed at a call center.

01/21/2022: Washington, DC

Build a strong commitment and resolve to deliver exceptional customer service.

02/15/2022: Grand Forks, ND

Candidates should ensure their resume has all related education, experiences and skills necessary to the client services manager position they are applying for.

02/02/2022: Bangor, ME

Many times skills can be taught, but people must come to the table with certain traits, or no matter how skillful they are, they may still not be effective at delivering an amazing customer service experience.

01/28/2022: Fresno, CA

Step 3: View the best colleges and universities for Client Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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