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2 Call Center Representative Jobs in Hempstead, NY

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Bath Planet
Hempstead, NY | Full Time
$34k-43k (estimate)
6 Months Ago
Nassau Financial Federal Credit Union
Hempstead, NY | Full Time
$43k-53k (estimate)
3 Months Ago
Call Center Representative
Bath Planet Hempstead, NY
$34k-43k (estimate)
Full Time | Specialty Trade in Construction 6 Months Ago
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Bath Planet is Hiring a Call Center Representative Near Hempstead, NY

Job Description

Please DO NOT apply if you are not a Super Star. Join our team of professionals where we offer homeowners the opportunity to make improvements to their homes. Earn a substantial income, work for one of the fastest-growing companies in the industry. Jump on the board NOW! Earn money while making a positive impact on products that help homeowners save money!

General Purpose:

Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Confirm, Reschedule, rehash, and cold call. Input lead information, update reports and answer phone calls from ads.

Main Job Tasks and Responsibilities:

  • Deliver scripted pitch to the homeowners
  • Adjust scripted pitch to meet the needs of specific homeowners
  • Handle homeowner's questions and objections
  • Obtain homeowner's information including names and addresses phone numbers etc.
  • Receive appointments over the telephone
  • Input appointment details into the computer system
  •  Input homeowner’s information and important details of the conversation
  • Confirm appointments placed with canvassers or sales representative
  • Issue appointments for reps to meet prospective homeowners
  • Quality control phone calls
  • Answer telephone calls from potential homeowners who are responding to advertisements
  • Contact homeowners to follow up on initial interaction
  • Update lead information and maintaining reports

Education and Experience:

  • Knowledge of sales and marketing principles and strategies
  • Relevant work experience in telemarketing, sales, marketing, or promotions
  • Product knowledge --Training provided
  • Proficiency in relevant computer applications

Key Competencies:

  • Communication skills
  • Information gathering & management
  • Persuasiveness Adaptability
  • Initiative Tenacious
  • • Resilient
  • Stress tolerance
  • High energy level
  • Self-Motivation
  • (Compensation: DOE - Hourly base commissions)
  • A company you can be proud to work for (A with the BBB!!)
  • Industry-best training
  • Ongoing Support
  • Advancement Opportunities

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$34k-43k (estimate)

POST DATE

10/22/2022

EXPIRATION DATE

01/18/2023

WEBSITE

bathplanet.com

HEADQUARTERS

PALATINE, IL

SIZE

25 - 50

TYPE

Private

CEO

SCOTT M ROSENBACH

REVENUE

$10M - $50M

INDUSTRY

Specialty Trade in Construction

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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