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Bath Planet
Bartonville, IL | Full Time
6 Months Ago
Call Center Representative
Bath Planet Bartonville, IL
Full Time | Specialty Trade in Construction 6 Months Ago
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Bath Planet is Hiring a Call Center Representative Near Bartonville, IL

CallCenter Representative
Perfect Choice / Bath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. We were voted top bathroom remodeling company in the state this year. We also offer windows, siding, gutters, gutter protection, flooring, and kitchen remodels.
Perfect Choice Exteriors is looking for a Super Star Call Center representative for our Peoria, IL market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Jump on the board NOW as positions fill quickly! Earn money while making a positive impact that help homeowners improve their homes. 
General Purpose:
Customer Service skills is a must. Contact homeowners by telephone, set up qualified appointments for free consultations. 

We offer hourly plus commission. Hourly is 11-14 depending on interview and experience. Commission is an average of 1500-2000 monthly starting out.

Main Job Tasks and Responsibilities:

  • Deliver scripted pitch to the homeowners
  • Adjust scripted pitch to meet needs of specific homeowners
  • Handle homeowner's questions and objections
  • Obtain homeowners information including names and addresses phone numbers etc.
  • Receive appointments over the telephone
  • Input appointment details into the computer system
  • Input homeowners’ information and important details of conversation
  • Answer telephone calls from potential homeowners who are responding to advertisements
  • Contact homeowners to follow up on initial interaction
  • Update lead information and maintaining reports
  • Education and Experience:
  • Knowledge of sales and marketing principles and strategies
  • Relevant work experience in telemarketing, sales, marketing, or promotions
  • Product knowledge --Training provided
  • Proficiency in relevant computer applications
  • Follow up with customers you have set

Key Competencies:

  • Communication skills
  • Information gathering & management
  • Persuasiveness Adaptability
  • Initiative Tenacious
  • High energy level Self-Motivation
  • Industry best training
  • Ongoing Support
  • Advancement Opportunities

This is an in-office position at our location in Creve Couer IL. 

Full time hours are:

Monday-Thursday 9:00am-5:45pm.

Friday-Sunday shift (1 of the 3) 9:00am-2:00pm. 

Currently, we are not hiring any part-time employees.

If you have any questions, or want to speak with the hiring manager directly, call Maddy at (309) 863-5796

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

POST DATE

09/22/2022

EXPIRATION DATE

02/01/2024

WEBSITE

bathplanet.com

HEADQUARTERS

PALATINE, IL

SIZE

25 - 50

TYPE

Private

CEO

SCOTT M ROSENBACH

REVENUE

$10M - $50M

INDUSTRY

Specialty Trade in Construction

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The job skills required for Call Center Representative include Customer Service, Call Center, Communication Skills, Computer Systems, Telemarketing, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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Step 3: View the best colleges and universities for Call Center Representative.

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