You haven't searched anything yet.
Who We Are
Bates Group has been a trusted partner in the financial services industry for 40 years. Our mission is to help clients resolve and prevent financial and reputational risks. We do that by providing analytical and industry expert consulting services.
The Bates Group is committed to diversity in our people and practices, and we pride ourselves on recruiting, retaining, and developing high-quality people. We aspire to foster a culture of mutual respect and collaboration while at the same time being the preferred consulting firm for clients needing first-rate analytics and the industry’s expert knowledge.
Position Summary
The primary role of the Help Desk Technician II is to ensure the stability, efficiency, and security of the Bates Information Technology infrastructure. Reporting directly to the Sr Systems Administrator, this position is responsible for troubleshooting and resolving IT issues on end-user devices including workstations and mobile devices, installing and configuring software and hardware, employee onboarding/offboarding, and assisting with IT project implementation. Bates’ environment is heavily Microsoft Windows and Office 365; a successful candidate with have hands-on experience with both.
Bates Group is remote first, but the Help Desk II Technician will perform onsite support when necessary. Candidates should be located in the greater Portland, OR metro area.
Key Responsibilities
Required Skills
Act in line with Bates’ core values: principled, accountable, connected to the client, independent, exhibits strong work ethic, provides quality services and products, values Bates’ employees, has fun, and values leadership
Desired Skills
Full Time
Building Construction
09/20/2022
11/08/2022
batesinc.com
BAINBRIDGE, GA
100 - 200
1962
STEVEN M LEE
$10M - $50M
Building Construction
Bates Inc is an arts and crafts company based out of 2128 NC-87, Reidsville, North Carolina, United States.
The job skills required for Help Desk Technician II include Troubleshooting, Help Desk, Customer Service, Active Directory, Desktop Support, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician II positions, which can be used as a reference in future career path planning. As a Help Desk Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician II. You can explore the career advancement for a Help Desk Technician II below and select your interested title to get hiring information.