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Analyst II
Bank of America Richmond, VA
Full Time | Banking 7 Months Ago
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Bank of America is Hiring an Analyst II Near Richmond, VA

Job Description:

The Analyst II will be responsible for operational management of the Service Asset and Configuration Management (SACM) Process.

Key Responsibilities:

- Plan and coordinate process activities

- Monitor, analyze and report on process performance

- Identify opportunities and making improvements to the SACM process

- Plan and managing support of SACM Tools

- Coordinate interfaces between SACM and other ITSM Processes

- Performing Configuration audits

- Analyzing and defining the structure of the configuration management system: support activities for the corporate SACM tools architecture

- Experience in data analysis of large amounts of data.

Required Skills:

- 5 years experience in supporting Information Technology platforms

- Strong/Expert MS Word, Powerpoint, and Presentation Skills

- Strong Sharepoint skills

- Excellent Communication Skills

Desired Skills

- ITIL Foundations Certified

- Process design experience

- Remedy IT Service

- Project Management

- Familiar with infrastructure and software operational procedures (Install/remove/Modify)

- Database Administration of an enterprise level RDBMS

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

POST DATE

09/15/2022

EXPIRATION DATE

12/06/2022

WEBSITE

bankofamerica.com

HEADQUARTERS

FARMINGTON, NM

SIZE

>50,000

FOUNDED

1968

CEO

LINDA BOYCE

REVENUE

>$50B

INDUSTRY

Banking

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About Bank of America

Bank America is an insurance company based out of P.O. BOX 15292, Richmond, Virginia, United States.

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