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Analyst II

Richmond, VA | Full Time
Expired

Job Description

Job Description:

The Analyst II will be responsible for operational management of the Service Asset and Configuration Management (SACM) Process.

Key Responsibilities:

- Plan and coordinate process activities

- Monitor, analyze and report on process performance

- Identify opportunities and making improvements to the SACM process

- Plan and managing support of SACM Tools

- Coordinate interfaces between SACM and other ITSM Processes

- Performing Configuration audits

- Analyzing and defining the structure of the configuration management system: support activities for the corporate SACM tools architecture

- Experience in data analysis of large amounts of data.

Required Skills:

- 5 years experience in supporting Information Technology platforms

- Strong/Expert MS Word, Powerpoint, and Presentation Skills

- Strong Sharepoint skills

- Excellent Communication Skills

Desired Skills

- ITIL Foundations Certified

- Process design experience

- Remedy IT Service

- Project Management

- Familiar with infrastructure and software operational procedures (Install/remove/Modify)

- Database Administration of an enterprise level RDBMS

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Skills for Analyst II

The job skills required for Analyst II include Presentation, PowerPoint, Communication Skills, Project Management, Data Analysis etc. Having related job skills and expertise will give you an advantage when applying to be an Analyst II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Analyst II. Select any job title you are interested in and start to search job requirements.

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Career Path for Analyst II

The following is the career advancement route for Analyst II positions, which can be used as a reference in future career path planning. As an Analyst II, it can be promoted into senior positions as a Budget Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Analyst II. You can explore the career advancement for an Analyst II below and select your interested title to get hiring information.