You haven't searched anything yet.
Who We Are:
Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60 countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
The Product Support Engineer is a critical member of the Technical Assistance Center, partnering with customers to ensure they are using Bandwidth’s products and services to maximum effect in the service of their end-users’ needs. This role is a key differentiator for Bandwidth in the marketplace.
The Product Support Engineer will be a primary source of knowledge for customers and will act as a consultant, guide, and guru for complex integration questions. This team member will also assist as a second-level escalation for integration questions from existing customers. In this role, the team member will incorporate lessons-learned from customer interactions and (in conjunction with organizational leaders) work to improve the internal and customer-facing training and documentation.
What You'll Do:
What You Need:
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
Applicant Privacy Notice
Full Time
Telecommunications
$70k-83k (estimate)
07/14/2022
01/27/2023
bandwidth.com
RALEIGH, NC
200 - 500
1999
Public
DAVID A MORKEN
$200M - $500M
Telecommunications
Bandwidth is a telecommunications company that offers an Application Programming Interface (API) software for voice, messaging, 9-1-1 calls and phone number services.
The job skills required for Product Support Engineer include Customer Service, Technical Support, Products and Services, Communication Skills, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Support Engineer positions, which can be used as a reference in future career path planning. As a Product Support Engineer, it can be promoted into senior positions as an Industrial Engineering Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Engineer. You can explore the career advancement for a Product Support Engineer below and select your interested title to get hiring information.