Hello, I am David Rusch, and I am the Retail banking Manager at the Bank of Utah. Bank of Utah is one of Utah's largest community banks. At Bank of Utah relationships matter. We take pride in the fact that we know our customers names and they know ours. 

We are currently looking for a Full Time Branch Manager for our branch located at 9320 South State Street, Sandy, UT. 84070 Hours are Monday - Friday 8:45-5:45

This Branch Manager position is responsible for establishing a full-relationship with customers. The Branch Manager is personally committed to consistently creating a great customer experience by meeting a broad range of financial service needs. The Branch Manager performs routine branch duties including but not limited to: mentoring, training and developing the Customer Service Manager and Customer Service Representatives. The Branch Manager identifies customer needs and promotes bank products and services. In addition, the Branch Manager is responsible for leading the branch team to attain branch goals and adhere to all bank established policies, procedures and overall banking/compliance regulations. 

Benefits of Working with Us

Bank of Utah's comprehensive benefits package promotes health and wellness, financial well-being and career growth. A few highlights include:

• Great work-life balance, with a Monday-Friday schedule
• Competitive benefits, including health, vision, dental and life insurance
• 401 (k) plan with match up to 5%, plus opportunities to participate in our employee stock ownership program (eligibility requirements must be met)
• Quarterly and Annual Incentive pay opportunities
• 12 paid bank holidays earned vacation time
• Training opportunities for new employees
• Learning incentives to expand your banking knowledge and grow in your career (including opportunities to learn about all of our departments, such as mortgage, branch operations, commercial lending, personal trust, corporate trust, compliance, payments processing and more)
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank's values

What a Branch Manager Does Day-to-Day

• Serves in a leadership role by helping to develop and mentor CSM and CSR’s on the team. Takes an active role in onboarding and training new CSM’s/CSR’s. Communicates to the Retail Banking Manager any training opportunities or gaps.
• Promotes, represents and welcomes current and potential customers, employees and vendors to the bank in a professional and inviting manner.
• Develop a strong, value-added relationship with current and prospective customers by engaging in conversations that uncover their current and future financial needs. Provide solutions to ensure the customer feels understood, informed and confident in the bank and the products and services offered.
• Responsible for managing a portfolio of High Value Relationships (HVRs) by providing regular and recurring outreach, consultation, and product and service recommendations to retain and grow the assigned portfolio of consumer and business customers.
• Leads and encourages a positive working environment with a can-do attitude, which fosters our Cultural Beliefs.
• Proficiently performs routine, basic and complex transactions and tasks including but not limited to: - Skill and mastery of systems in use to provide support, training and resources to CSM’s and CSR’s. - Provide approvals and overrides to team for transactions within established limits. - Collects and submits/approves information for outgoing wire transfers up to specified limit. - Completes required reports timely and accurately.
• Expert knowledge of Bank of Utah’s depository and consumer lending products, accounts, apps and online services. Promote and refer other bank products/services by working closely with the banks partners to customers and convert service opportunities to sales when appropriate.
• Actively develops, promotes, and leads awareness campaigns to help strengthen customer relationships.
• Maintain comprehensive and up to date knowledge of banking regulations related to assigned job function. Complete required compliance and job specific training.
• Actively participate and conduct weekly team meetings. Facilitate individual and group feedback/training sessions