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Patient Service Representative (FT) 8a-5p (days) Abingdon, VA (WMA)
Ballad Health Abingdon, VA
$29k-37k (estimate)
Full Time | Ambulatory Healthcare Services 11 Months Ago
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Ballad Health is Hiring a Patient Service Representative (FT) 8a-5p (days) Abingdon, VA (WMA) Near Abingdon, VA

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Job Title:
Patient Service Representative (FT) 8a-5p (days) Abingdon, VA (WMA)
Job Code:
MSHA000BDL
Location:
  • VIRGINIA (Select facility below), Abingdon, VA
Position Type:
Full-time (scheduled 72 hrs or more per pay period)

Job Definition

Job Description

SCOPE OF POSITION
The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers the patient according to Ballad Health processes. The duties of the PSR may include, but are not limited to: updating and scheduling patient appointments, retrieving daily patient data for appointments and phone calls, maintaining provider(s) schedules, filing charts/medical records, copying charts/forms, pulling charts, purging charts, producing documents for providers to sign, collecting co-pays, performing data entry of office visit charges, performing collections of unpaid balances, coding encounter forms with proper payment distribution CPT & ICD-10 codes, filing and refiling insurance claims, reconciling the charge sheet, counting the cash drawer, preparing bank deposits, balancing credit cards, reviewing and correcting errors on the missing ticket report, performs closing procedures to ensure proper account balance, perform referral and precertification and prepares information for audit purposes.

REPORTING RELATIONSHIP
See Table of Organization.
EDUCATION EXPERIENCE
Required – High School diploma or equivalent; previous experience performing data entry and utilizing data base. Ability to maintain patient confidentiality/HIPAA. Ability to communicate respectfully/kindly with patients, office staff, nurses, and medical staff
Preferred – Knowledge of CPT and ICD-9 codes/billing. Previous experience utilizing Electronic Health Record (EHR) system.

Compensation

Location and Work Requirements

Work Schedule:
8 AM to 5 PM
Shift:
Day
On Call:
No
Weekends:
No
Travel Required:
No Travel

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$29k-37k (estimate)

POST DATE

05/29/2023

EXPIRATION DATE

01/13/2024

WEBSITE

balladhealth.org

HEADQUARTERS

BIG STONE GAP, VA

SIZE

3,000 - 7,500

FOUNDED

1998

TYPE

Private

REVENUE

$1B - $3B

INDUSTRY

Ambulatory Healthcare Services

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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