Product Manager, ResearchReports to: Lead, Product Management

BAI is the financial services industry’s leading provider of powerful tools, relevant content and meaningful connections. Our mission is to give financial services leaders the confidence to make smart business decisions because a strong financial services industry helps consumers, businesses and communities thrive.

BAI Research is a data analytics and insights line of business servicing the financial services industry including the largest banks in the U.S. We are seeking a high performer with professional product management experience to join the Research team. This individual will be a key driver in the transformation of BAI Research into a SaaS-based business by helping to build and launch a new, online, client-driven platform.

Reporting to the Lead, Product Management, the Product Manager will lead and contribute to product lifecycle management - new product creation, product maintenance and enhancement, lifecycle management, product ownership, operational improvement, and COE/best practices. Additionally, this role is responsible for ensuring that products are developed efficiently through cross-functional collaboration. Maintaining close communication with Research Leadership throughout delivery is a requirement to ensure that expectations and business goals are met, and products are delivered in a timely manner.

Responsibilities:

• Maintaining a strong focus on customer experience, satisfaction, product usage, and market insights to aid in management oversight of BAI Research products.
• Aiding development and effectively executing on product visions, strategies and life cycles.
• Maintaining and managing a dynamic pipeline of new products and product enhancements.
• Serving as the Product Owner for Research-related projects.
• Supporting project management activities across development Scrum teams to meet sprint and project deadlines.
• Leveraging a competitive spirit and a desire to encourage effective collaboration through a willingness to inspire others to achieve excellence in execution.
• Communicating effectively and maintaining professional relationships across channels with leadership and other internal and external stakeholders.
• Thoroughly testing all products and assuring product quality and positive customer experience.
• Proactively identifying opportunities to improve internal processes and acting to implement improvements to enable timely delivery of products to market.
• Contributing to and supporting organizational development, COE, and best practices.
• Supporting and maintaining governance and change control.

Requirements:

• A Bachelor’s degree is required. Graduate degree a plus.
• 5 years of professional experience is required in product management.
• Product Owner experience and familiarity/proficiency with Agile/Scrum and JIRA.
• Strong data analytics background.
• Experience in SaaS Product Management or Development preferred.
• Experience in financial services is a plus.
• Strong organizational skills and the ability to manage several projects – likely at varying stages in the product lifecycle – at one time.
• Desire to take ownership/accountability and to follow through with tasks to their completion.
• Ability to take charge and initiate, with the power to influence team members towards building consensus.
• Possession of solid execution skills, high motivation, and the ability to work under self-direction.
• Demonstrated ability to manage a high level of change and adaptability.
• Excellent communication and interpersonal (verbal and written) skills, including the ability to tailor communication to varying audiences to achieve desired results.
• Advanced critical thinking and analytical skills.
• Market research experience a plus.

BAI offers an outstanding benefit package including comprehensive insurance coverage, a 401(k) plan with company match, generous vacation/personal time programs, BAI Workflex which includes a remote and hybrid work model and bonus potential with the ability to work in a collaborative, team-oriented environment.