Description

Premier Orthodontics is seeking to hire a Front Office Assistant to our team! We are looking for a detail oriented, reliable team member for our fast-paced office. We value our employees and strive to offer a fun and educational work atmosphere! So, want to be part of a team that rewards employees with positive feedback, retirement plan, paid vacation, health benefits, continuing education benefits and other great incentives? Send us a resume today!

Major Responsibilities/Activities:

• Welcome patients and visitors to the office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
• Schedule/confirm appointments ensuring patient satisfaction, provider time and most effective use of rooms.
• Verify insurance coverage.
• Endeavors to keep patients on schedule by reminding provider of service delays.
• Maintain front office area is neat and orderly.
• Assists patients with insurance and billing questions.
• Prepare financial treatment plans and present to patients.
• Complete daily checklist on time and accurately.
• Check out patients upon appointment completion. Schedule for future appointments and inquire about any overdue charges. Answer any questions patients have.
• Perform general office duties, such as document preparation, scanning, faxing, mailing, and filing.
• Prepare daily check deposit (if applicable).
• Assist with protocol documentation as needed.
• Help maintain inventory supplies; notify Practice Manager when running low.
• Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
• Navigate software without assistance.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Maintain regular attendance and adhere to assigned work schedules and office policies.
• Must be flexible.
• Must excel in forward thinking in order to anticipate the needs of the patient and our dental team.
• May be required to travel between office locations. Must be insurable by the company’s insurance.
• Performs other related duties as necessary or assigned by management.
• Minimum Requirements:
• Working knowledge of dental terminology and practices.
• Must be comfortable in a fast paced, quickly changing environment.
• Strong organization, interpersonal and communication skills are essential.
• Comfortable interacting with the general public.
• Occasional weekend or evening hours may be required.
• As a condition of employment, qualified applicants will be subject to a background check, including criminal history, driving history and character references.

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Requirements

High School Diploma or equivalent

CPR Certification

Minimum one to three (1-3) years of relevant experience, preferably in a dental office.

Physical Requirements:

Ability to sit, stand and walk for extended periods of time.

Ability to lift up to 25 pounds.

Excellent speaking and listening skills, requiring the perception of speech.