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IT Technician
Ayr Wellness Miami, FL
Full Time 7 Months Ago
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Ayr Wellness is Hiring an IT Technician Near Miami, FL

Company Description

As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.

We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world. 

 Join us as we create wonder together.

Job Summary

The IT Technician will be responsible for the day-to-day tasks related to IT. The IT Technician will provide quality technical support to all departments and locations across the organization, ensuring all cases are addressed in a timely manner. Reporting to the IT Manager, this position affords the opportunity to join America’s fastest-growing job sector. This position will travel between our NJ Dispensaries.

Duties and Responsibilities 

  • Install, configure, test, maintain, monitor, and troubleshoot end-user hardware, network infrastructure, printing/scanning devices, software, and other products.
  • Maintain, troubleshoot and improve Azure Active Directory, Exchange Online, and O365 environments.
  • Diagnose and troubleshoot hardware, software, and network issues providing accurate and detailed documentation.
  • Provide both in-person and remote technical support to dispensaries and production facilities, visiting each location in person at least once per week.
  • Provide on-call technical support along with scheduled after-hours maintenance activities such as patching, updates, rollouts, etc.
  • Monitor sites and resources and act on alarms in an efficient manner.
  • Connect with the IT Manager to ensure all tasks are completed in a timely and efficient manner.
  • Complete tickets assigned by the internal ticket managing system, elevating any issues to the IT Manager when necessary.
  • Perform and participate in additional IT projects and priorities as needed.
  • Coordinate with IT-related vendors and provide onsite support when required.
  • Assist in fostering a positive work environment, treating everyone with dignity and respect while perpetuating a curiosity for “everything cannabis”.

Qualifications 

  • 3-5 years of desktop and server experience required
  • Experience in the IT field. Experience supporting AzureAD environments.
  • Proven experience as a help desk technician or other customer support role.
  • Strong computer troubleshooting skills, knowledge of PC hardware and Windows-based software.
  • Excellent communication skills, oral and written.
  • Strong problem-solving skills and ability to cope with new and different problems.
  • Able to pass all background checks as mandated by the state of NJ.
  • Must be able to obtain/maintain an NJ RMD Agent certification
  • Must be 21 years of age or older as required by the NJ board.
  • Maintain regular and punctual attendance.

 Preferred Experience

  • Degree in IT or Computer Software preferred, but not required.
  • Certifications are a plus.

Working Conditions 

  • This role constantly uses standard equipment such as computers, phones, photocopiers, printers, and servers.
  • The person in this position may be exposed to dust, kief, cleaning chemicals, and fumes. Although systems are in place to remove these byproducts, there is still exposure to some degree.
  • Must be able to work on weekends or alternate shifts.
  • Travel to dispensaries/manufacturing facilities as well as locations outside of AYR’s network may be required.
  • This position will travel between our NJ Dispensaries.

Job Summary

JOB TYPE

Full Time

POST DATE

08/20/2022

EXPIRATION DATE

12/19/2022

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The following is the career advancement route for IT Technician positions, which can be used as a reference in future career path planning. As an IT Technician, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician. You can explore the career advancement for an IT Technician below and select your interested title to get hiring information.

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If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Technician job description and responsibilities

IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.

01/24/2022: Nashville, TN

These technicians support staff by assisting them with computer-related problems and training them on new systems and software as needed.

01/21/2022: Honolulu, HI

Sometimes known as computer support specialists or help desk technicians, provide support to computer users. Must also have practical knowledge of computers and networks.

12/27/2021: Wichita Falls, TX

Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

01/22/2022: Kansas City, MO

The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.

03/11/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Technician jobs

As computer technology changes, technicians must constantly update their professional development.

02/25/2022: Atlanta, GA

Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.

02/10/2022: Anaheim, CA

Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.

02/14/2022: Scranton, PA

Excellent Problem-Solving and analytical skills.

12/23/2021: Provo, UT

Get professional certifications like Cisco Certified Technician Certification and Training.

12/31/2021: Las Cruces, NM

Step 3: View the best colleges and universities for IT Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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