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If you love to get close to your users to understand and solve their problems quickly, this is the place for you. If you thrive on working with other teams to drive solutions quickly on a brand-new product, this is the challenge for you. If you are interested in supporting a mission critical product used to save lives, this is the product for you.
Axon is seeking a high-energy, experienced Software Support Engineer with expertise in cloud solutions. This individual will play an instrumental role in supporting critical escalated issues and customer requests. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, thriving on resolving software issues, and building strong customer relationships.
Location: Remote in the United States - up to 10% travel
Reports to: Software Support Manager
Direct Reports: 0
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 80,000 in the lowest geographic market and USD 130,000 in the highest geographic market. The on target earnings range for this role is between USD 90,000 in the lowest geographic market and USD 150,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).
#LI-Remote
Full Time
Wholesale
$63k-85k (estimate)
11/18/2022
07/21/2023
axon-id.com
Montral
<25
Wholesale
The job skills required for Software Support Engineer I include Troubleshooting, SQL, Computer Science, Relational Databases, etc. Having related job skills and expertise will give you an advantage when applying to be a Software Support Engineer I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Software Support Engineer I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Software Support Engineer I positions, which can be used as a reference in future career path planning. As a Software Support Engineer I, it can be promoted into senior positions as a Specifications Writer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Software Support Engineer I. You can explore the career advancement for a Software Support Engineer I below and select your interested title to get hiring information.