The Intake Nurse Case Manager (“NCM”) is an integral member of Axiom’s Nursing Department (“Nursing”). The NCM is primarily responsible for performing telephonic medical case management for work-related and non-work-related injuries and illnesses. The NCM will be accountable for providing first aid recommendations to injured employees, keeping detailed records on employee injuries and communications in Axiom’s database, and properly communicating any pertinent/necessary information with Axiom’s clients. It is the responsibility of the NCM to maintain their home state RN/BSN license and obtain/maintain additional licenses as requested by management. This role is expected to uphold Axiom’s dedication to providing the highest quality of service, care, and expertise. Additionally, the NCM will have other duties and responsibilities as determined from time to time by the Nurse Case Manager Team Manager.

Essential Functions: 

The essential functions of the NCM are to:

• Perform and document telephonic medical case management according to Axiom’s Best Practice Guidelines and Nursing Directives.
• Uphold Axiom’s dedication to maintaining excellent client service and relationships by providing the highest quality of service, care, and expertise.
• Educate injured workers, safety representatives, and supervisors on Axiom’s style of case management, as needed
• Transfer cases to the Outcome Team according to Axiom procedures
• Adhere to current OSHA Guidelines and Case Management Procedures
• Adhere to current state specific Worker’s Compensation Guidelines
• Participate in departmental meetings and in-services

Qualifications:

The successful candidate should have an active RN or BSN license in good standing plus a minimum of 5 years of demonstrated experience with a focus on ER, acute injury, triage management or related fields. Previous nurse case management or telephonic case management experience is preferred.

Physical Requirements:

• Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach,
• Specific vision abilities required by this job include close vision requirements due to computer work,
• Light to moderate lifting is required,
• Ability to uphold the stress of traveling,
• Regular, predictable attendance is required.