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Business Operations (Information Technology)
Axient Huntsville, AL
$77k-102k (estimate)
Other 6 Months Ago
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Axient is Hiring a Business Operations (Information Technology) Near Huntsville, AL

Overview

Axient is seeking a Business Operations (Information Technology) to support our customer in Huntsville, AL. 

Responsibilities

Duties will include, but are not limited to:

  • Serves as the single point manager for all mobile and fixed phone devices and accounts within an Army Project Office supporting over 300 personnel
  • Provide device and account troubleshooting for all government and contractor accounts
  • Coordinates and interfaces with the Defense Information Systems Agency (DISA) to create storefront accounts, request roles and edit customer rights
  • Create an Apple Business Manager (ABM) account and tie that account to the cell provider
  • Configure all new devices for use, to include:
    • Update phone to the latest iOS operation system
    • Assign the device to an Apple Business Manager (ABM) account
    • Coordinate with DISA to register the device to the user
    • Coordinate with Army enterprise service desk (AESD) for device setup
    • Setup VPN and complete Purebred Registration app
    • Update remaining phone settings to complete the setup with PIV-D app, and Email applications
  • Support property accountability requirements for all devices

Qualifications

  • Perfect opportunity for a junior, tech-savvy person to further a career supporting government customers
  • Requires ability to provide very high level of customer satisfaction when most service and troubleshooting requests are urgent, but of relatively short duration
  • Ability to operate independently, quickly learn new processes and interface with multiple government agencies
  • Must currently possess (or be able to obtain) and maintain an active and transferrable DoD security clearance with current investigation at the Secret level.
  • Bachelor’s (BS) degree in related discipline with 3 or more years’ experience. (Associate degree plus 4 years work experience; or 6 years work experience may be substituted for a bachelor’s degree)

Must meet applicable COVID safety requirements and protocols

Job Summary

JOB TYPE

Other

SALARY

$77k-102k (estimate)

POST DATE

09/17/2022

EXPIRATION DATE

08/14/2023

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