Overview

An Avalon Resident Care Coordinator oversees the daily operations of one of our communities.

Responsibilities

Resident Care Coordinators must be on duty inside the Avalon community at least 40 hours per week. This is not a position that can be worked remotely.

Job duties include (but are not limited to):

Resident Care

• complete Resident Assessments and Plans of Care
• medication reconciliation
• physician orders
• assess each residents’ needs upon admission, prepare and incorporate the activities goals into the residents’ plan of care
• assist in the coordination of, and participate in, resident orientation and identification of potential changes or concerns within the care plan of each resident
• provide hands on care, as needed, and create an atmosphere of warmth, comfort, security and joyfulness for the residents
• interprets and promotes residents’ rights and “Residents’ Bill of Rights”
• provides quarterly or as needed updates and verification regarding resident’s DNR and all other Advanced Directives forms in order to insure that the current desires of the residents are accurately documented and will be followed in accordance to their wishes
• Coordinates discharges with staff, residents, families and vendors

Community

• conduct oneself in a professional manner at all times with the ability to effectively perform conflict intervention and resolution for residents, families, employees and others as needed.
• provides individual and group support for residents and families at times of adjustment, crisis or particular need
• orients residents and families to the facility environment and assists in the adjustment of both
• maintains an open door policy for all residents, their families and others who support their needs

Emergency & Disaster

• must be on call and available in the event of an emergency or disaster affecting the community.

HR

• hiring staff
• managing staff (progressive discipline, warnings, PTO, status changes, annual appraisals etc.)
• creating weekly schedules
• ensuring staff comply with continuing education and other regulatory requirements
• terminating staff
• prepare staff for inspection surveys, instructing staff on matters of conduct and disclosure, being interviewed by inspectors, immediate corrections of problems noted by surveyors, etc. Reviews and reinforces important standards previously cited

Marketing

• conducting tours for potential residents and their families
• requesting positive reviews from family members

Purchasing

• ordering of incontinence, office and cleaning supplies
• ordering groceries

Regulatory

• ensure compliance with life safety code requirements
• ensure compliance with health requirements

General

• Resident Care Coordinator must be on duty inside the Avalon community at least 40 hours per week
• Must be able to meet all physical demands of the job which includes, but is not limited to: seeing, speaking, touching, walking, standing, bending, reaching overhead, crouching/kneeling or crawling, as well as the ability to regularly lift/move up to 50lbs independently and up to 100lbs with assistance.
• Ability to work well with others and take direction from management, as well as take initiative – willing to go above and beyond to ensure our residents needs are met and they are comfortable in their living environment.
• Self-motivated to accomplish identified goals with a strong sense of accountability for results.
• Must remain flexible and have the ability to work weekends as Manager on Duty, when necessary.
• Must possess a general knowledge of laws and restrictions regarding senior living care, as well as a solid understanding of opportunities and limits of other levels of care within senior living.

Qualifications

Prerequisites & Requirements:

• Must demonstrate an interest in working with a senior population.
• Certified Assisted Living Manager (Texas) or Assisted Living Administrator (Missouri) strongly preferred
• Current valid drivers license
• Pass drug screen
• Experience:
  • Must have two or more years experience working in Memory care or assisted living at the management level
  • Must have at least two years experience in Memory Care
• Must possess at least one of the following:
  • High School diploma or GED 
  • bachelor's degree
  • associate's degree in nursing, healthcare management or a related field
• Candidates must provide at least two of the following
  • a recommendation from their current Manager/Executive Director describing candidate's skills for working with residents and families, and other professional service providers;
  • a recommendation from one or more resident family members describing candidate's skills for working with residents and families, and other professional service providers;
  • a recommendation from a professional service provider describing candidate's skills for working with residents and families, and other professional service providers;
• Must be thoroughly familiar with all caregiving skills
• Training & Certification:
  • Texas Resident Care Coordinators must pass the Certified Assisted Living Manager 24 hour course within 2 months of obtaining the position.
  • Must complete ALL required training courses for the Avalon Manager Position. Courses may be found at:

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