Responsibilities. Maintain and cleaned rooms, bathrooms, and work areas. Clean furnishings and carpets. Clean and maintain common areas within the hotel. Clean walkways and parking lot. Assist with bellman duties when required. Reply to guests’ questions and handle any concerns. Assist front desk staff when required. Replenish supplies in guest rooms. Change bed linens and empty trash as required. Assist housekeeping staff with laundry removal. G...
Responsibilities. Greet, check in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information. Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs. Work with the housekeeping staff to ensure rooms are ready for ...
Responsibilities. Balancing the accounts from day shift. Managing front desk activity and handling guest check-ins and check-outs. Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference. Handling customer requests and complaints and directing other employees or departments accordingly. Creating invoices, bills and checks for vendors, employees and contractors. Managing and updating ...
Responsibilities. Maintain and cleaned rooms, bathrooms, and work areas. Clean furnishings and carpets. Clean and maintain common areas within the hotel. Clean walkways and parking lot. Assist with bellman duties when required. Reply to guests’ questions and handle any concerns. Assist front desk staff when required. Replenish supplies in guest rooms. Change bed linens and empty trash as required. Assist housekeeping staff with laundry removal. G...
Balancing the accounts from day shift. Managing front desk activity and handling guest check-ins and check-outs. Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference. Handling customer requests and complaints and directing other employees or departments accordingly. Creating invoices, bills and checks for vendors, employees and contractors. Managing and updating all official docum...
Duties. Maintain and clean rooms, bathrooms, and work areas. Clean furnishings and carpets. Clean and maintain common areas within the hotel. Clean walkways and parking lot. Assist with bellman duties when required. Reply to guests’ questions and handle any concerns. Assist front desk staff as and when required. Replenish supplies in guest rooms. Change bed linens and empty trash as required. Assist housekeeping staff with laundry removal.
Responsibilities. Clean and arrange guest rooms to hotel standards for guest arrival. Clean and maintain common areas of the hotel. Perform laundry duties as necessary. Stock and maintain housekeeping supply rooms. Ensure a high level of customer service is performed at all times. Assist guests with requests and questions as necessary. Report any damages or repairs needed to management. Report all lost and found items to the Housekeeping Manager....