Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. Availity is a Healthcare IT company headquartered in Jacksonville, FL, with additional offices in Indianapolis, IN, and Bangalore, India, and a significant remote workforce throughout the US. Availity is the nation’s largest health information network, connecting over 2 million providers with health plans nationwide and processing more than 13 billion transactions a year, and growing! We work collaboratively with health plans and providers to disrupt an antiquated healthcare system by offering solutions that solve core issues in how these stakeholders communicate. Availity also provides revenue cycle management solutions to help providers, hospitals, and health systems receive accurate, timely payment for their services. As the premier healthcare engagement platform, our mission is to create connections and deliver products that help healthcare businesses succeed. We connect, delight, and empower the nation’s premier healthcare ecosystem, providing multi-stakeholder solutions that simplify the business relationship between providers and health plans. Reporting to the Vice President, Getaway Products, the Senior Product Director is responsible for product management to enable efficient client and partner connections to the Availity network through the Gateway and Clearinghouse solutions. The individual in this role will be responsible for end-to-end roadmap for the API Marketplace and other related products and solutions that enable connecting to the Availity network. In this role, the Senior Product Director will manage the roadmap and partner with others in Product, Technology, User Experience, and other departments, as necessary. Sponsorship, in any form, is not available for this role. Why you want to work on this team: You will expand and enhance provider engagement with industry leading API Marketplace to facilitate integrated workflow with payer value-add services. You will contribute in growing Availity’s network with emerging API services and methodologies. You will build API Marketplace to facilitate rapid and efficient development of healthcare applications to simplify healthcare administration. This role positions Availity at the center of the healthcare interoperability universe. This is an opportunity to drive Availity’s growth in a strategic area by developing a product line. To be qualified for this position, you: Have a minimum of 5 years of experience in product development, preferably in a leadership role. Have experience with modern technology architectures, API and healthcare platforms, and database technology. Have experience within the Health Insurance sector or Healthcare Provider market. Have integration experience using REST / JSON to enable developer connections. Are familiar with delivering APIs as a service as a core product offering. Have experience working across multiple levels (including executive level), functions and regions. Have experience with P&L and business planning. Have strong communication skills and the ability to clearly communicate complex information in an easy-to-understand manner. What will set you apart: You have experience representing company and products to the client and industry. You have healthcare clearinghouse or healthcare platform experience. You have experience with API Connect or similar tool. You are knowledgeable of API Marketplace competitors. You are familiar with FHIR and Graph QL. What you will be doing: Directly managing initiatives and leading matrixed, cross-functional teams to deliver meaningful value to users by connecting to the Availity network. Identifying, documenting, and prioritizing detailed market requirements to enable connections to Availity Clearinghouse and Gateway. Managing end to end definition and delivery with development of API Marketplace and other solutions required. Collaborating with content teams across healthcare transactions on API solutions so they are market-ready for large submitters ensuring value-added content is available. Collaborating with VP of Clearinghouse and Gateway to determine monetization strategy and pricing. Managing operational process for deployment of API content Collaborating with support teams on training, troubleshooting and documentation. Ensuring implementation guides are well documented and provide effective self-service developer environment to minimize support costs and provide good user experience that makes it easy for users to consume Availity content. Contributing to achievement of business growth objectives. Supporting interactions with large partners and customers. Developing a near-term release plan and roadmap and positioning to clearly communicate value being delivered. Developing business cases and prioritization for proposed investments. Evaluating buy/build/partner opportunities for extending solutions. Developing and leading launch plans, market/competitive positioning, pricing, and placement/distribution strategies. Developing and delivering (in partnership with Learning & Development, Marketing and Legal) content for use in training the field organization and inclusion in marketing collateral. After launch, monitoring market response to commercialization activities to fine-tune strategy and ensuring achievement of growth objectives. Building close, collaborative relationships with other functional areas as well as with customers to achieve business objectives. Being a product and market subject matter expert and advocate for experience led products. Why work at Availity: Availity has recently been named a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, and a 401k match program that is vested on day one! We offer unlimited PTO for salaried associates 9 paid holidays 1 floating holiday. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $300/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. At the headquarters: You like food trucks? We have them almost daily at our office (when we are back to normal) Like food trucks a little too much? We also have an onsite gym with showers We appreciate work/life balance! Need to get a quick break in between meetings? We have Ping Pong, Foosball, Arcade games, and Xbox to help you decompress – and we have a massage therapist onsite once a week for a little relaxation too We’ve got you covered with free coffee, lemonade and tea anytime you want Next steps in process: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview Process Recruiter resume review Manager resume review Recruiter phone screen Manager video interview Second video interview Third video interview Final interview with Chief Product Officer Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers