We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do. Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. Availity is a Healthcare IT company headquartered in Jacksonville, FL, with additional offices in Indianapolis, IN, and Bangalore, India, and a significant remote workforce throughout the US. Availity is the nation’s largest health information network, connecting over 2 million providers with health plans nationwide and processing more than 13 billion transactions a year, and growing! We work collaboratively with health plans and providers to disrupt an antiquated healthcare system by offering solutions that solve core issues in how these stakeholders communicate. Availity also provides revenue cycle management solutions to help providers, hospitals, and health systems receive accurate, timely payment for their services. As the premier healthcare engagement platform, our mission is to create connections and deliver products that help healthcare businesses succeed. We connect, delight, and empower the nation’s premier healthcare ecosystem, providing multi-stakeholder solutions that simplify the business relationship between providers and health plans. Reporting to the Senior Product Director, the Product Analyst will support the Analytics and AI product team working collaboratively with the larger product management and product development organization including Data and AI and other product and scrum teams to build an analytics foundation and expand our data science and reporting capabilities within our new Cloud based platform environment. This associate will have independent project work, as well as work collaboratively with their team daily to provide updates and ensure that everyone is on track to meet the overall roadmap expectations. No sponsorship is available for this role. Why you want to work on this team: This is a newly established product team focused on delivering new analytics and AI solutions into our portfolio and client workflows. You will work in a growth area addressing areas of opportunity with data driven capabilities. This team is highly collaborative and constantly engages with each other both on team and individual efforts to ensure project execution while allowing autonomy. You will work across the organization representing the needs of our client base and the market. To be qualified for this position, you: Have a minimum of 1-year related experience supporting a product, ideally within the healthcare technology space. Have a bachelor’s degree or a combination of relevant experience and education. Have excellent communication skills - be able to speak on both a business and technical level and interact professionally with a diverse group, executives, managers, and subject matter experts. Are familiar with ANSI and EDI X12 transactions. Have attention to detail and strong analytical skills. What will set you apart: You have HL7 experience. You have reporting experience. You are familiar with the Product Development and Management Lifecycle in addition to Agile. You have experience with SQL, Jira, and Confluence. What you will be doing: Partnering with the product management team (Product Director, Product Managers and Product Owners), the members of the Data and AI organization and the larger technology organization to develop new analytics capabilities. Examining market requirements and breaking them into consumable user stories. Analyzing data in support of requirements to inform direction Validating data quality and usability Creating documentation and source to target mappings as necessary Analyzing and handling production support work. Coordinating and attending meetings with the development team and project stakeholders Assisting and/or filling in for the Product Owner on update calls and project work as needed Working with clients to triage and troubleshoot issues Availity culture and benefits: Availity has recently been named a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, and a 401k match program that is vested on day one! We offer unlimited PTO for salaried associates 9 paid holidays 1 floating holiday. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $300/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Availity perks for remote, hybrid and office-based associates: We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in! Don’t feel like going too far to eat? We occasionally have food trucks at our Jacksonville Office as well as food available for purchase in our cafe and an onsite café next to our Indianapolis office We also have onsite Fitness Centers with showers for our Jacksonville & Indianapolis offices and an annual Wellness reimbursement you can use for a gym membership, classes, sports activities, etc. We appreciate work/life balance! Need to get a quick break in between meetings? We offer online Yoga, virtual total body condition classes, step challenges, and health and wellness courses and in our Jacksonville office, we have Ping Pong, Foosball, Arcade games, and XBox to help you decompress – and we have a massage therapist onsite once a week for a little relaxation too We have got you covered with free coffee, lemonade and tea anytime you want in Jacksonville. Next steps in process: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Resume Review Manager Resume Review Recruiter Phone Screen (if external) Manager Video Interview Panel Video Interview Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers