Description

Role Summary: As Manager of Operations, you will manage multiple priorities in a customer-centered environment while leading a diverse group of team members, which can include Warehouse Associates, Production/QC Associates and Administrative Coordinators. You will interact with other internal departments such as Sales, Purchasing, and Finance. You will also oversee key performance indicators (KPIs) to maintain and improve service quality. The facility is a Monday - Friday operation, where weekend work is limited/rare, but could arise on an as need basis.

Key Responsibilities:

• Manage all aspects of the location to include accurate on-time order fulfillment and shipping, on-time receiving, production, inventory, and quality management systems.
• Management responsibility of a location with a WMS & ERP system.
• Manage, coach, mentor, hire and train employees. Includes performance management.
• Drive efficiencies within the facility using LEAN methodologies.
• Maintain facility tour-ready standards.
• Ensure preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
• Maintains a safe, secure, and inclusive workplace.
• Match facility capacities to customer/sales professionals’ expectations.
• Work with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
• Work with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.

Qualifications

Required Skills:

• High School Degree or Equivalent required; Bachelor’s Degree preferred.
• 5 years’ operations experience, specifically in a distribution center facility preferred.
• 3 years’ experience in a management role.
• Ability to foster and promote a positive work environment.
• Exceptional communication, organizational, and interpersonal skills and possess the ability to work in a cross-functional, fast-paced team environment.
• Highly analytical with ability to; gather data, review data, manage through those analytics and effectively communicate the business translation to your team members.
• Basic knowledge using Microsoft Office products, including Excel, Word, and PowerPoint.
• Excellent problem-solving skills with the ability to dissect a problem and present realistic solutions.
• Capable of handling multiple priorities with a high sense of urgency.

Comprehensive benefit package including Medical, Dental, Vision, 401(k), Paid Time-Off, flexible work schedule.

Must be authorized to work in the United States on a full-time basis.