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Full Time Customer Service Representative (CSR)

Hyattsville, MD | Full Time
Expired

Job Description

This office is seeking a full-time Customer Service Representative who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign. Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally. With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a larger clientele base.

Our thorough training program ensures each and every one of our employees are equipped with the tools necessary to thrive within our business. We only promote from within so growth opportunity within our office is definite. We also guarantee a full 40 hour work week which is great for students and college graduates looking to start their career but hasn’t had much training elsewhere.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

 

​Qualifications:

  • Previous experience in customer service, sales, or other related fields if possible but not required
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

 

We will be filling positions by the end of next week. If you feel that you are the right candidate for us, please apply today to secure an interview with the Hiring Manager.

Skills for Full Time Customer Service Representative (CSR)

The job skills required for Full Time Customer Service Representative (CSR) include Customer Service, Call center, Products and Services, Verbal Communication etc. Having related job skills and expertise will give you an advantage when applying to be a Full Time Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full Time Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.

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Career Path for Full Time Customer Service Representative (CSR)

The following is the career advancement route for Full Time Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Full Time Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full Time Customer Service Representative (CSR). You can explore the career advancement for a Full Time Customer Service Representative (CSR) below and select your interested title to get hiring information.