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Entry Level Customer Service Representative

Takoma Park, MD | Full Time
Expired

Job Description

Aurora Ripple Enterprises is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.
 

We are looking for a self-starter Entry Level Customer Service Representative to assist with our firm's strategic and productive marketing and sales campaigns. Our next Entry Level Customer Service Representative will be responsible for adequately executing our marketing and sales directives and being the brand’s face and voice. In addition, we expect our new and energetic Entry Level Customer Service Representative to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.

 

Our Entry Level Customer Service Representative Will Be Responsible To:

  • Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
  • Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
  • Communicate the features and benefits of specific products/services based on individualized needs
  • Overturn objections as necessary throughout the sales process and answer questions as they arise
  • Respond in a prompt, effective, and professional manner to all account inquiries
  • Attend regular product training sessions with other CSR team-mates and upper-level management
     

Desired Skills for Success For Our Next Entry Level Customer Service Representative:

  • A High School Diploma or equivalent is required
  • 1-2 years of experience in a customer service or sales role is highly recommended
  • Excellent communication skills, both verbal and nonverbal 
  • A tenacity and desire for growth and knowledge
  • A driven mindset with impeccable time management skills and a superior work ethic
  • Positive and professional demeanor while working with other CSRs and customers

Skills for Entry Level Customer Service Representative

The job skills required for Entry Level Customer Service Representative include Customer Service, CSR, Communication Skills, Time Management, Work ethic etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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Career Path for Entry Level Customer Service Representative

The following is the career advancement route for Entry Level Customer Service Representative positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Representative. You can explore the career advancement for an Entry Level Customer Service Representative below and select your interested title to get hiring information.

How to Become an Entry Level Customer Service Representative

If you are interested in becoming an Entry Level Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Representative for your reference.

Step 1 Understand the job description and responsibilities of an Entry Level Customer Service Representative

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Step 2 Knowing the best tips for becoming an Entry Level Customer Service Representative can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Entry Level Customer Service Representative

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