Position Name: Junior Project Engineer

Reports to: Project Engineer Team Lead

Location/Type: New York, New York/Hybrid

Status: Exempt

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who can thrive and contribute to this environment while putting the customer first.

The Junior Project Engineer role, at Atlas Technica, is a detail-oriented, highly visible, client-facing role focusing on onboarding new clients and is expected to deliver technical projects, respond to inbound customer queries as well as provide outbound customer advisories for technical onboarding in a rapidly growing fast-paced environment.

Responsibilities:

• Hands-on, technical project engineer with the ability to implement technical and security solutions
• Assist with onsite build-out of client infrastructures which would include deploying desktops, laptops, and network equipment.
• Assist with cloud and infrastructure assessments with the ability to make recommendations to enhance our service offering and add value to clients.
• Continuously improve process and efficiencies of implementing and integrating new and existing technologies by developing automation or utilizing known toolsets.
• Execute technical work plans to meet project deadlines.
• Participate in research, design, and testing of new and existing technologies to add value to client business objectives.
• Provide technical support for clients while in project.
• Work with Project Managers and provide project updates on a consistent basis to various stakeholders about progress.
• Help cross-train, upskill, coach, and mentor interns.
• Attend client-facing meetings.

Requirements:

• 1-3 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration).
• 1-3 years of end-user support/desktop support: Microsoft Windows, Microsoft Office, desktop and mobile device troubleshooting, deployment of home networks
• 1-2 years of implementation and support of cloud products: Microsoft 365, Box, Dropbox, SharePoint / OneDrive, Azure, Intune, Conditional Access.
• Knowledge of Microsoft Windows Server Platforms as well as Azure Active Directory, Active Directory, Group Policy, and email flow troubleshooting.
• Knowledge of Microsoft 365 and Azure licensing.
• Knowledge of networking: LAN / DMZ / WAN, DHCP, DNS, Routing Protocols, Switching, and Firewalls.
• Ability to proactively work cross-functionally to build relationships and rapport amongst highly technical and non-technical co-workers and clients.
• Very organized with excellent communication skills.

Desirable Qualities:

• Managed Services Provider and Public Cloud experience are big pluses.
• Goal-oriented individual with a proven ability to solve problems creatively.
• Financial industry experience including familiarity with market vendor
  applications such as Bloomberg, FactSet, CapIQ.
• Ability to multitask in a fast-paced environment.
• Excellent analytical skills.
• Bachelor’s degree is preferred but not required.