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1 IT Support Technician II Job in Morristown, NJ

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Atlantic Health System
Morristown, NJ | Full Time
$54k-67k (estimate)
3 Months Ago
IT Support Technician II
$54k-67k (estimate)
Full Time | Hospital 3 Months Ago
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Atlantic Health System is Hiring an IT Support Technician II Near Morristown, NJ

Overview:
The IT Support Technician 2 position is responsible for end user support of computer workstations and
associated peripherals. This may include diagnosis and troubleshooting of all organizational software,
hardware and mobile devices. They are an escalation point for level 1. Position may be assigned to any
Atlantic Health facility, and hours may be modified at the discretion of Information Technology Management
as necessary to provide 24/7 customer support.
Responsibilities:
  • Ability to lift 40 pounds consistently
  • Uphold our commitment to customer service excellence, acting as an ambassador of the department in
a professional manner
  • Provide escalation support and training to level 1
  • Works under indirect supervision, may escalate as required
  • Inventory management via approved software and technology
  • Respond to requests for technical assistance, providing first level technical support and timely
resolution or escalation
  • Respond to all email, phone calls and service assignments in a timely manner
  • The ability to troubleshoot and support iOS devices
  • Other duties as assigned
Qualifications:
Education:
  • Technical Certifications - Microsoft Fundamentals or Windows 10 or O365 or equivalent or Technical Bachelor’s Degree or related preferred
Minimum Experience Required:
  • 3 years’ experience in Desktop Support. Prior experience in healthcare preferred
About Us:
Atlantic Health System aims to deliver the highest quality, safety and care combined the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 14th year in a row to Fortune’s “Top 100 Best U.S. Companies to Work For” list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees.
EEO Statement:
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$54k-67k (estimate)

POST DATE

01/29/2023

EXPIRATION DATE

05/28/2023

WEBSITE

atlantichealth.org

HEADQUARTERS

MORRISTOWN, NJ

SIZE

15,000 - 50,000

FOUNDED

1904

TYPE

Private

CEO

BRIAN GRAGNOLATI

REVENUE

$3B - $5B

INDUSTRY

Hospital

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The job skills required for IT Support Technician II include Troubleshooting, Help Desk, Customer Service, IT Support, Problem Solving, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician II. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Technician II positions, which can be used as a reference in future career path planning. As an IT Support Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician II. You can explore the career advancement for an IT Support Technician II below and select your interested title to get hiring information.