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Information Technology Specialist

Fayetteville, NC | Full Time
9 Days Ago

Job Description

Atlantic Digital’s Government IT Solutions Professionals have a proven track record in understanding the technical challenges and providing a full range of IT solutions for Federal, State and local government agencies. We are currently seeking individuals with a passion to pursue or continue their career in a mission focused environment.

Atlantic Digital* has the opportunity to support the SITEC II project with positions at Fort Bragg, NC. We pride ourselves on hiring and retaining the "best of the best" and are seeking experienced, innovative and motivated IT Specialists to support enablement of SITEC's mission objectives.

Job Description*
Information Technology Specialists are responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, network, and AV equipment. Assist employees via remote access, phone, or in person. Information Technology Associates need critical thinking, problem-solving and customer service skills, as well as diverse experience with desktop hardware, software applications, operating systems and network connectivity. This position may be required to provision and maintain mobile devices (NIPR, SIPR and Gray) and other handheld communication devices (radios). The ability to terminate, test and troubleshoot secure/non-secure voice, video, data and radio frequency cable infrastructure. Provide administration of network and communications systems, including, but not limited to Local Area Network (LAN) and Wide Area Network (WAN) systems. Require knowledge of AV/VTC hardware, software and network connections. Experience setting up, maintaining and troubleshooting AV equipment (displays, microphones, sound boards etc.)

Typical duties include: *

  • Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
  • Installing and configuring application and operating system software and upgrades
  • Multiple device configuration including personal device support and configuration
  • Removing old equipment and performing data migration to new machines
  • Installing, maintaining, and assessing current and future telecommunications systems and equipment
  • Installing new cable/fiber. Terminating and testing new cable/fiber. Testing and troubleshooting faulty cable/fiber
  • Installing operating system software, patches, and upgrades
  • Analyzing, troubleshooting and resolving system hardware, software, and networking issues
  • Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware
  • Troubleshooting and resolving LAN/WAN performance, connectivity and related network problems
  • Installing, configuring, and maintaining VTC endpoints
  • Troubleshooting and repairing hardware and network connectivity issues

Clearance Requirements: TS/SCI

Certification Requirements: *

  • DoDD 8570.01-M IAT II or higher


  • Microsoft 365 Certified Modern Desktop Administrator

Experience Requirements:

  • At least 5 years of previous experience working in IT related specialties.

Atlantic Digital offers a generous benefits package to include but not limited to: Medical, Dental, Vision, company paid Life, STD and LTD, a 401(k) plan with 5% company matching contributions, $4K/annually in Professional Development, Holidays and Paid Time Off.

It is the policy of Atlantic Digital to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Atlantic Digital will provide reasonable accommodations for qualified individuals with disability._

Job Type: Full-time

Company Overview

  • Website
  • Headquarters AUSTIN, TX
  • Size 25 - 50
  • Founded 2009
  • Type Private
  • CEO
  • Revenue $5M - $10M
  • Industry Software & Networking
  • About atlantic digital
  • Atlantic Digital is a CVE certified Service Disabled Veteran Owned Small Business (SDVOSB) with broad experience providing professional services and product solutions to many commercial, civilian and Federal agencies, including customers within the U.S. Department of Defense (DoD). We help our clients with solutions that encompass technical consultancy, design, project management, and implementation. Our company has extensive experience working on a wide array of complex networks, platforms, and applications to include enterprise network infrastructures and business critical applications for F ... ortune 1,000 companies as well as major Federal Government agencies in classified environments. Our consultants have extensive experience working in the DoD environment for complex programs that require various levels of security classification specifications. Most are service veterans and have supported the military in such places as Iraq (OIF), Afghanistan (OEF), Kuwait, Europe and other foreign countries. We are able to work in the most sensitive environments and under the most austere conditions. More

Skills for Information Technology Specialist

The job skills required for Information Technology Specialist include Information Technology, Troubleshooting, Computer Systems, Customer Service, Operating System,and Networking etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Specialist. Select any job title you are interested in and start to search job requirements.

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Career Path for Information Technology Specialist

The following is the career advancement route for Information Technology Specialist positions, which can be used as a reference in future career path planning. As an Information Technology Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Technology Specialist. You can explore the career advancement for an Information Technology Specialist below and select your interested title to get hiring information.

How to Become an Information Technology Specialist

If you are interested in becoming an Information Technology Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Information Technology Specialist for your reference.

Step 1 Understand the job description and responsibilities of an Information Technology Specialist

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Step 2 Knowing the best tips for becoming an Information Technology Specialist can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Information Technology Specialist

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