The Outreach Specialist coordinates and facilitates the day-to-day needs of Outreach programs. This role assists with administering a range of programs that support local and state-wide animal welfare organizations and human service agencies with in-kind donations, trainings, and grants. This position supports the Warehouse Coordinator role at the warehouse, and fosters and maintains productive relationships with community members, donors, and affiliate organizations.

Duties & Responsibilities

• Coordinate regular in-kind donation pick-ups and drop-offs for affiliate organizations, up to and including driving fleet vehicles to accomplish these tasks hands on.
• Assist with the receiving, inventorying, and sorting of in-kind donations at AHS shelter locations and warehouse.
• Maintain records for warehouse inventory (including best by dates, product location, etc.)
• Maintain CRM and other program systems with relevant client, company, and program status and details.
• Establish regular communication between affiliate organizations and applicable AHS departments to ensure excellent service provision.
• Provide excellent customer service and foster positive working relationships with volunteers, donors, and affiliate organizations.
• Collaborate with teammates and across AHS departments to facilitate impactful Outreach programs and accomplish organizational goals.
• Participate, on behalf of AHS, in events and functions.
• Supervise volunteers, both at the warehouse and for off-site events, as needed.

• Provide regular reporting and detailed data to immediate supervisor upon request.
• Proactively identify potential conflicts and provide thoughtful, practical ideas for resolution/avoidance.
• Other duties as assigned.

• High school diploma or GED equivalent
• Must be able to set aside personal judgement for the betterment of the client and the animals
• Must be able to work well with a diverse group of staff, volunteers, and clientele: different races, ethnicities, faiths, sexual orientations, income levels, etc.
• A passionate advocate for and desire to work to improve the welfare of animals
• Proven ability to exercise sound, independent judgment
• Self-reliant, highly motivated, able to work independently with minimal supervision and a positive attitude
• Discretion in handling confidential information
• Demonstrated ability to communicate effectively, orally and in writing
• Excellent interpersonal skills; Ability to work effectively as a team player
• Demonstrated ability to multi-task effectively and shift focus easily and often
• Strong organizational skills
• Strong computer literacy and experience with Microsoft Office Suite
• Valid Georgia drivers license or ability to obtain a valid Georgia drivers license. Candidate must complete AHS safe driver trainings and must be an insurable driver by the AHS insurance provider.
• Ability to operate trucks of various sizes and weights
• Certified forklift operator or the ability to train for certification within the first month of employment
• Must be willing to travel across the State of Georgia as needed, with out-of-state travel possible
• Must have flexible hours and be willing to work occasional evening and weekends as needed
• Fluency in Spanish or Korean a plus
• Animal experience a plus

Working Conditions

• Performs work both in a warehouse setting as well as within the community
• Potentially subject to animal bites and scratches, high noise levels, and strong smells
• Safe handling of cleaning supplies and other equipment in compliance with safety rules and in accordance with SDS rules required
• Physical efforts require constant bending, stooping, loading, hauling, and unloading of various equipment, materials, supplies and lifting up to 50 lbs. with reasonable accommodations

The position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an at-will relationship.