Recent Searches

You haven't searched anything yet.

2 Patient Experience Coordinator - Prosper, TX Jobs in Prosper, TX

SET JOB ALERT
Details...
Athletico
Prosper, TX | Full Time
7 Months Ago
Athletico Physical Therapy
Prosper, TX | Full Time
$37k-45k (estimate)
4 Months Ago
Patient Experience Coordinator - Prosper, TX
Athletico Prosper, TX
Full Time 7 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Athletico is Hiring a Patient Experience Coordinator - Prosper, TX Near Prosper, TX

Overview

This position is eligible for a $1000 sign on bonus. Apply today!

Greater Purpose and Core Values:

Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.

Position Summary:

Reporting to the Clinic Manager, the Patient Experience Coordinator is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient journey.

Responsibilities

Essential Duties and Responsibilities:

The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

  • Provide professional, friendly and compassionate service to all patients and staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing.
  • Manage clinic schedule ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow.
  • Provide new patient onboarding including facility tour, data gathering, and staff introductions.
  • Obtain verification of patient insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account.
  • Coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys.
  • Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for post-care needs.
  • Organizes cultural moments (e.g., patient’s goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated.
  • Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic.
  • Provide general office and clerical support to assigned location.

Qualifications

Qualifications:

  • Education:
    • High School Diploma or GED
  • Work Experience: 
  • Certification/Licensure:
  • Knowledge and Technical Skills:
    • Excellent customer service skills
    • Proficient with the use of MS Office, Outlook and Excel
    • Knowledge of healthcare insurance benefits and coverage preferred
    • Experience with requesting and managing customer payments preferred

Language Skills:

  • Ability to read, write and speak English proficiently

The physical demands and work environment describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

Physical Demands: 

  • Ability to fufill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
  • Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

  • Consistent with a standard office environment, noise level is low with little to no extrodinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Summary

JOB TYPE

Full Time

POST DATE

08/21/2022

EXPIRATION DATE

12/12/2022

WEBSITE

athletico.com

HEADQUARTERS

OAK BROOK, IL

SIZE

3,000 - 7,500

FOUNDED

1991

CEO

ERIC WARNER

REVENUE

$10M - $50M

INDUSTRY

Ancillary Healthcare

Show more

Athletico
Part Time
$61k-74k (estimate)
2 Days Ago
Athletico
Part Time
$102k-121k (estimate)
5 Days Ago
Athletico
Full Time
$106k-126k (estimate)
2 Months Ago

The job skills required for Patient Experience Coordinator - Prosper, TX include Customer Service, Scheduling, Front Office, Futures, Integrity, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Experience Coordinator - Prosper, TX. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Experience Coordinator - Prosper, TX. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Hertz Local Edition (Carco Rentals)
Full Time
$50k-63k (estimate)
Just Posted
For the skill of  Scheduling
Chuy's 119
Full Time
$30k-36k (estimate)
Just Posted
For the skill of  Front Office
TOP DENTAL
Full Time
$36k-44k (estimate)
3 Days Ago
Show more

The following is the career advancement route for Patient Experience Coordinator - Prosper, TX positions, which can be used as a reference in future career path planning. As a Patient Experience Coordinator - Prosper, TX, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Experience Coordinator - Prosper, TX. You can explore the career advancement for a Patient Experience Coordinator - Prosper, TX below and select your interested title to get hiring information.

If you are interested in becoming a Patient Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Experience Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Experience Coordinator job description and responsibilities

A patient experience coordinator helps to satisfy a full range of patient needs.

03/06/2022: Fort Myers, FL

Patient experience coordinators spend time communicating directly with patients and their care providers.

02/08/2022: Laramie, WY

A patient experience coordinator helps to enroll and monitor patients on clinical tests and has direct responsibility for a patient's care.

02/07/2022: Elyria, OH

A patient experience coordinator helps track the patient’s health and plans the daycare.

02/06/2022: Roanoke, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Experience Coordinator jobs

Gain work experience as a registered nurse (at least one year) before applying as a patient experience coordinator.

03/29/2022: Shreveport, LA

Get proper certification to be a patient experience coordinator.

03/22/2022: Chillicothe, OH

Patient complaints can be uncomfortable and frustrating, but try to stay positive.

03/10/2022: Rochester, MN

View complaints as an opportunity to learn and build upon that to provide an amazing patient experience.

03/26/2022: Portsmouth, OH

Step 3: View the best colleges and universities for Patient Experience Coordinator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more