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ATCC is seeking an Associate Customer Service to join full time, hybrid role( expected to be onsite 3days)in Manassas VA at ATCC Headquaters. Ideal for candiates with one to four years of experience in a high- volume, customer contact environment .
The Associate Customer Service Representative learns to build relationships with customers to achieve satisfaction. They manage incoming calls and emails to identify customer needs and achieve satisfaction. They identify trends in customer complaints and document information for improvement.
The Associate Customer Service Representative works on assignments which are routine in nature and learns the organization’s policies and procedures to complete these assignments.
Education and Experience:
Other Duties:
Founded in 1925, ATCC is a non-profit organization with a mission to acquire, authenticate, preserve, develop, standardize, and distribute biological materials and information for the advancement and application of scientific knowledge.
ATCC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Full Time
Scientific Services
$40k-50k (estimate)
07/18/2023
07/15/2023
atcc.org
LAWRENCEVILLE, GA
200 - 500
1925
Private
LORI CAMPBELL
$50M - $200M
Scientific Services
ATCC is a nonprofit repository of cell lines, offering technical services and educational programs to private industry, government and academic sector
The job skills required for Associate Customer Service Representative include Customer Contact, Customer Relationship, Customer Satisfaction, Customer Service, Data Entry, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Associate Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Associate Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Associate Customer Service Representative positions, which can be used as a reference in future career path planning. As an Associate Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Associate Customer Service Representative. You can explore the career advancement for an Associate Customer Service Representative below and select your interested title to get hiring information.