Recent Searches

You haven't searched anything yet.

2 Lead Retail Associate, Electronics Repair Jobs in Surprise, AZ

SET JOB ALERT
Details...
Asurion
Surprise, AZ | Full Time
$50k-67k (estimate)
4 Months Ago
Asurion
Surprise, AZ | Full Time
$45k-60k (estimate)
1 Week Ago
Lead Retail Associate, Electronics Repair
Asurion Surprise, AZ
$50k-67k (estimate)
Full Time | Retail 4 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Asurion is Hiring a Lead Retail Associate, Electronics Repair Near Surprise, AZ

Job Description

Lead Retail Technician, Electronics Repair  

If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you.

At Asurion, we don’t just assist our customers with technical issues — we provide a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.

Starting Pay - $20.35, per hour uncapped sales & repair commission potential

  • Top performers earn an average of $563/month on top of their base hourly rate, based on Repair & Sales Commissions

We take care of you (benefits/perks): 

  • Competitive hourly and incentive-based pay 
  • Generous medical, dental and vision benefits program 
  • 401(K) retirement savings plan with employer match 
  • Paid time off
  • Tuition reimbursement
  • Ongoing training to grow your skills 

As a Lead Tech, here’s what you can expect to do:

We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. This role is responsible for overall store operations, creating a great customer experience within our retail stores, and developing and coaching our expert technicians. 

  • Perform repairs on all devices
  • Sell and upsell products 
  • Supervise, train and coach tech experts 
  • Stand in as store manager when needed
  • Maintain service-level agreements (SLAs) on turnaround time (TAT) for repairs
  • Ensure all work orders (WOs) are addressed by end of day (EOD) 
  • Oversee all buybacks and return material authorizations (RMAs) 
  • Manage back of house (BOH) and ensure new processes and procedures are followed 
  • Order and manage inventory
  • Ensure PPE supplies are ordered and utilized, and safety standards are met 

Here’s what you’ll bring to the team:  

  • 1 years of retail supervisory experience or equivalent 
  • 6 months of smartphone repair experience or equivalent 
  • High school diploma or GED (preferred) 
  • Inventory supervisory experience; inventory counts, live inventory management or equivalent 
  • Proficient in Microsoft Office with an emphasis on Excel 
  • Effective verbal and written communication skills
  • Customer service skills 
  • Motivation to meet and exceed evolving key performance goals 
  • Technical, problem-solving, and organizational talents 
  • Ability to work flexible hours, including weekends and holidays 
  • Reliability and flexibility in difficult situations 
  • The ability to quickly adapt in an ever-changing environment

Get to know us:As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$50k-67k (estimate)

POST DATE

11/30/2022

EXPIRATION DATE

12/28/2022

WEBSITE

asurion.com

HEADQUARTERS

ARCOLA, VA

SIZE

7,500 - 15,000

FOUNDED

1994

REVENUE

$3B - $5B

INDUSTRY

Retail

Show more

Asurion
Full Time
$56k-70k (estimate)
Just Posted
Asurion
Full Time
$44k-57k (estimate)
1 Day Ago
Asurion
Full Time
$32k-40k (estimate)
1 Day Ago

The job skills required for Lead Retail Associate, Electronics Repair include Customer Service, Problem Solving, Microsoft Office, Products and Services, Written Communication, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Retail Associate, Electronics Repair. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Retail Associate, Electronics Repair. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Allied Universal
Full Time
$41k-54k (estimate)
Just Posted
For the skill of  Problem Solving
TILTED KILT PUB & EATERY
Full Time
$19k-24k (estimate)
Just Posted
For the skill of  Microsoft Office
HEARTLAND LAW FIRM, PLLC
Part Time
$81k-99k (estimate)
Just Posted
Show more

The following is the career advancement route for Lead Retail Associate, Electronics Repair positions, which can be used as a reference in future career path planning. As a Lead Retail Associate, Electronics Repair, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Retail Associate, Electronics Repair. You can explore the career advancement for a Lead Retail Associate, Electronics Repair below and select your interested title to get hiring information.