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Patient Support Coordinator
Aston Carter Hanover, NH
$69k-87k (estimate)
Full Time | Business Services 2 Months Ago
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Aston Carter is Hiring a Patient Support Coordinator Near Hanover, NH

Equivalent Experience

NOW HIRING!!

Patient Care Coordinator

Schedule:

Monday, Wednesday, Thursday 8am-5pm

Tuesday 8am-6:30pm

Friday 8am-12:30pm

Work Environment:

  • Team-oriented environment
  • Individualized approach to patient care. The team prioritizes positive patient experiences and satisfaction!

Job Responsibilities:

  • Acts as a liaison between clinical team and patients/visitors by providing a pleasant office experience
  • Answers inbound calls and addresses caller inquiries, directs callers to necessary departments, or initiates a triage email for response by clinical personnel
  • Review appointment schedules and review voicemails daily
  • Schedules and confirms patient appointments
  • Verifies and updates patient demographics,referral sources, and insurance information EMR
  • Maintains complete and accurate patient records, ensuring data integrity and attention to detail
  • Initiates the fulfillment of documentation requests from physicians and other healthcare providers, making sure that necessary information is included in patient records
  • Verifies patient insurance benefit information, effectively communicates payment and billing/collection policies, and collects patient responsibility payments
  • Maintains a clean, organized, and safe environment for all patients and visitors per office guidelines and expectations
  • Prepares appointment paperwork for clinicians and patients
  • Provides administrative support for the practice, as needed
  • Works to achieve successful utilization of technology‐based processes to drive efficiency and streamlined operations

Skills/Qualifications:

  • Minimum 1 year of medical office experience required
  • Strong customer service skills/experience is a MUST
  • Attention to detail and data accuracy
  • Organization skills
  • Excellent written and verbal communication skills
  • Ability to work on a team
  • Eagerness to take initiative
  • Empathy and patience
  • Multitasking and prioritization abilities
  • Positive attitude
  • Time management skills

Additional Qualifications:

  • Familiarity with Microsoft/Excel is a plus
  • High school diploma (or equivalent)

Value Points:

  • This is a fulfilling role – working in the industry means that you are contributing to a better quality of life for every patient who comes in!
  • The team is extremely supportive and is eager to see you grow – they all want to see each other succeed.
  • Excellent long-term opportunity for someone who is looking to achieve career growth and make a difference.
  • Half day every Friday!

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$69k-87k (estimate)

POST DATE

09/22/2023

EXPIRATION DATE

10/05/2023

WEBSITE

astoncarter.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1997

CEO

TODD MOHR

REVENUE

$5M - $10M

INDUSTRY

Business Services

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