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Aston Carter
Tempe, AZ | Other
6 Months Ago
TEKsystems
Tempe, AZ | Full Time
$53k-66k (estimate)
3 Weeks Ago
Tek Systems
Tempe, AZ | Other
$63k-83k (estimate)
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Tek Systems
Tempe, AZ | Other
$57k-75k (estimate)
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Tek Systems
TEMPE, AZ | Other
$63k-83k (estimate)
6 Days Ago
Onboarding Associate
Aston Carter Tempe, AZ
Other | Business Services 6 Months Ago
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Aston Carter is Hiring an Onboarding Associate Near Tempe, AZ

Overview

*This position will sit ONSITE at our office in Tempe, AZ--must be willing to commute to the office in Tempe, AZ 5 days per week (M-F).*

Job Summary

The Onboarding Operations Associate is responsible for ensuring our customers – including but not limited to contract employees, clients, program offices, and alternative delivery teams – receive superior post-offer screening support as well as on-boarding and off-boarding support.

Key Responsibilities

Candidate process and pre-start documents

  • Provide world class customer service in every interaction to ensure a quality candidate experience
  • Receive and review onboarding trigger (ESF, SIF, or other forms)
  • Communicate all pre-employment screen requirements to the CSA, and coordinate contractor orientations, I9s, and other local onboarding requirements with the local field office
  • Ensure all potential contract employees adhere to pre-employment screen guidelines and are removed from the process if they are not compliant
  • Enter and manage background, drug testing and medical screening process for contractors
  • Manage the HR folder process to ensure onboarding paperwork is completely in a timely manner
  • Emphasize usage of Direct Deposit or electronic deposit and CashPay to all contractors and clients
  • Provide pre-employment documents and screen requirements to the candidate for review and signature

Client requirements management

  • Ensure client pre-employment requirements, forms, policies, and documents with regard to onboarding are kept current and validated with Compliance departments.
  • Manage client requirements for the onboarding packet (e.g. authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start​Candidate data and lifecycle management
  • Ensure that candidate information is set up in the system and appropriate provisioning is complete (security, email accounts, asset re-allocation for job/position changes)
  • Ensure accurate and timely entry of candidate data, onboarding process updates, and all other required documentation within the onboarding and compliance process
  • Document all candidate/contractor touchpoints and communicate updates in a timely manner
  •  Compliance and issue resolution
  • Support issue resolution with regards to the Onboarding process, including working closely with the field office to communicate required activities that need to happen in the field, and interacting with contractor for the required follow-ups with a goal of ensuring customer satisfaction and timeliness​

Candidate off-boarding

  • Manage and communicate off-boarding requirements
  • Manage candidate off boarding, including termination notification, completion of unemployment data, meetings and hearings

Competencies

  • Ability to prioritize, organize, problem solve and meet deadlines and goals
  • Ability to communicate effectively and provide follow up
  • Capability of working in a team oriented environment that is fair, open and honest
  • Thorough knowledge of business policies and human resource practices
  • Excellent written/oral communication and interpersonal skills
  • Strong decision making ability
  • Integrity and ability to maintain confidentiality and personal credibility
  • Ability to tackle complex issues and develop innovative, practical solutions
  • Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
  • Understanding how information impacts the operating company and how data will be used to support operating company decisions
  • Action and detail oriented; able to prioritize while handling multiple tasks

Qualifications

  • 2 years' experience in a customer service related position
  • Associates degree or two years of applicable experience in customer service
  • BA/BS degree in Human Resources, Business, and Accounting preferred

Personal Attributes

  • Natural team player
  • Confidential and diplomatic
  • Self-starter/initiator
  • Critical thinker
  • Seeks growth and self-improvement
  • Flexible
  • Resilient/composed
  • Self-aware
  • Ability to prioritize, organize, problem solve and meet deadlines and goals
  • Ability to communicate effectively and provide follow up
  • Ability to build strong partnerships with all internal customers, both in their own office and from a distance
  • Understanding how information impacts the operating company and how data will be used to support operating company decisions
  • Action and detail oriented; able to prioritize while handling multiple tasks

Job Summary

JOB TYPE

Other

INDUSTRY

Business Services

POST DATE

09/11/2022

EXPIRATION DATE

12/12/2022

WEBSITE

astoncarter.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1997

CEO

TODD MOHR

REVENUE

$5M - $10M

INDUSTRY

Business Services

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The following is the career advancement route for Onboarding Associate positions, which can be used as a reference in future career path planning. As an Onboarding Associate, it can be promoted into senior positions as an Executive Recruiter that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Onboarding Associate. You can explore the career advancement for an Onboarding Associate below and select your interested title to get hiring information.

TEKsystems
Full Time
$53k-66k (estimate)
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Tek Systems
Other
$63k-83k (estimate)
2 Weeks Ago
Tek Systems
Other
$57k-75k (estimate)
4 Months Ago