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Customer Experience Representative
Full Time 7 Months Ago
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Aston Banton -Farmers Insurance is Hiring a Customer Experience Representative Near Fairfax, VA

Job Description


  • Promote the insurance agency to customers who need insurance
  • Network with potential customers, realtors, and loan officers
  • Educate customers on each type of insurance coverage and make recommendations based on their needs
  • Evaluate current insurance policies and recommend additional coverage when needed
  • Maintain all insurance documents in a confidential way

Benefits


Paid Time Off

Work From Anywhere in the Country

Agency Ownership within One Year

Life Insurance Allowance

Medical, Dental & Vision Insurance Allowance

Thanksgiving and Christmas Off

No Weekends

Retirement Planning

Personal Phone Number

Personal Email

Microsoft 365

Responsibilities


Make Phone Calls

Pick-Up Phone Calls

Prepare Home, Auto, Commercial & Life Quotes

Send, Receive, & Reply to Text Messages

Send, Receive, & Reply to Emails

Follow-Up Daily

Communicate with the Underwriters

Upload Documents as Needed

Take Payment

Send Documents for Signature via DocuSign

Ask for Referrals

Requirements


Valid (2-20) Property and Casualty License AND

Valid (02-15) Life Health and Variable Contracts License OR Valid (02-14) Life and Variable Contracts License

Some sales and relationship building experience

Hungry to make money and self-motivated

Reference Below Website to Obtain License

https://centralinsuranceschool.com/index.aspx OR

https://www.adbanker.com/pre-licensing.aspx#.FL.FC

MUST HAVE THESE LICENSES OR ABLE TO OBTAIN WITHIN 2 WEEKS

Job Summary

JOB TYPE

Full Time

POST DATE

09/08/2022

EXPIRATION DATE

10/09/2022

The job skills required for Customer Experience Representative include Planning, Life Insurance, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.

If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Representative job description and responsibilities

Collaborated with various team members across departments to problem solve and exceed customer expectations.

02/09/2022: Asheville, NC

Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

03/04/2022: Augusta, GA

Customer experience representative document their exchanges with clients, often using customer relationship management software.

02/20/2022: Atlantic City, NJ

They generally need to know how to create and update tickets and how to search for customer records.

12/25/2021: New Bedford, MA

Customer service representative listen to or read about customer problems and suggest solutions.

02/09/2022: Allentown, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Representative jobs

Customer service representatives must have distinct personalities.

02/05/2022: Norwich, CT

Most customer service representative jobs require candidates to complete on-the-job training.

02/13/2022: Burlington, VT

Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

02/15/2022: Appleton, WI

The person needs to know when to ask for referrals or reviews from customers.

01/29/2022: Winston Salem, NC

Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.

12/27/2021: Baltimore, MD

Step 3: View the best colleges and universities for Customer Experience Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more