Overview

As a member of the Operating Systems and Implementation Team, your focus will be on the benefits side and you will work closely with the Operations Product Owners, Conversion, Training, Implementation and Project Teams and AssuredPartners offices during conversions as well as daily application support. (Remote)

Responsibilities

• May lead or assist with the management and/or implementation of products, i.e. agency management systems and ancilary agency products, used by the agencies on a daily basis.
• Provide support to the Regions/Agencies for agency products.
• Demonstrates proficient knowledge in the area of Reports, Microsoft Word and Microsoft Excel. Acts as a resource to management, production and service staff when report needs arise.
• Proficient with Agency Management System software specifically BenefitPoint and WorkSmart.
• Demonstrates proficient working knowledge of day to day insurance business processes/workflows. Ability to relate the business processes to system workflows.
• Ability to think on the fly and know best business practices or able to keep a meeting moving and research unanswered questions later.
• Available for conversion Go Live Weekends with responsibilities as determined for each conversion
• Ability to effectively speak in front of groups in person and via conference call/web ex and lead the flow.
• Assist in coordinating a 90-day post conversion optimization meeting with the agency to discover any issues or concerns.
• Willing to grow in a position and be eager to be malleable with the various needs and intricacies that may come up with each specific office.
• Operations team administrative items, as needed.
• Travel may be required up to 20%.

Qualifications

• Minimum of 5 years insurance retail agency experience
• Proficient in day to day Insurance business and workflow processes
• 2 year Data conversion experience
• Insurance Industry Project Management experience preferred 
• Vendor products, Training, Application and data support experience preferred
• Minimum 5 years Vertafore, BenefitPoint, and Agency Management System software experience

• Six Sigma certification preferred 

Grow, with us

AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.

We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.

AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!