Summary: The scribe is a person who is present during a provider's performance of clinical services, and who documents in the medical record on behalf of the provider, what was said during the course of the service , as well as, the activities performed by the provider.

Essential Job Responsibilities:

1. Maintains an environment of safety for patients, self and others.
2. Enter data into the electronic medical record, ensuring the EMR is complete and accurate.
3. Gather and document clinical information from other current or historical records under the direction of the provider.
4. Perform other duties that improve the efficiency of the provider such as, assisting with medication reconciliation, documenting procedures, and providing communication assistance (message to other providers, scanning, printing or copying medical records).
5. Must complete annual HIPPA, patient confidentiality and scribe training requirements and sign a confidentiality agreement.

Education Requirements: High school diploma or equivalent from two-year college or technical school or six months to one-year related experience and/or training preferred.

Experience Required: Typically requires 0-2 years of related experience.

Performance Requirements (Knowledge, Skills & Abilities):

Skills in:

• Establishing and maintaining effective working relationships with other employees, patients, organizations, and the public; and
• handling large patient volumes, registering patients for multiple physicians, and working under pressure.

Ability to:

• communicate in writing, over the telephone, and in person with office staff and patients;
• recognize, evaluate, solve problems, and correct errors;
• multi-task and stay focused on the immediate task;
• interact with patients, medical and administrative staff, and the public effectively;
• elicit appropriate information to route calls and assist persons with their needs and;
• prevent, calm, or defuse irate or upset patients by working with them to identify concerns and find assistance for them.

Work Environment: Position is in a well-lighted, temperature-controlled office environment.